Inbound Telesales/customer Service Advisor - Nelson, United Kingdom - TLB Medicals
Description
TLB Medicals is a medical reporting organisation with over 10 years of experience in providing high-quality medical reports.We are looking for an ambitious, well organised and driven individual to join our team at TLB Medicals.
As an inbound telesales/ customer service advisor, your job will be to assist clients with their enquiries and liaise with team members to ensure that weekly targets are achieved.
Your job role will include:
- Contacting clients who have made online enquiries
- Ensuring customers that qualify for our service by meeting company criteria
- Asking them relevant questions to their enquiry and following up by requesting additional information
- Working with teams members to achieve daily and weekly targets.
- Ability to communicate with both potential clients and colleagues
- Objection handling (full training is given)
- Confident telephone manner
- Target driven and Highly Motivated / Team Player
- Must be reliable and punctual.
- Ability to build rapport with the customer
Benefits of the job include:
- Company Bonus Scheme
- Regular incentives
- Free parking
- Casual Dress
- No weekends
If you are looking for a job with real potential and development opportunities, then this is the job for you.
You need to have a passion for customer service and helping people with their enquiries, be team player and someone who wants to progress withing the company.
Training & Development:
Full training is given to all new starters and we there are genuine opportunities for progression within the business.
Job Types:
Full-time, Permanent
Salary:
From £22,000.00 per year
Benefits:
- Casual dress
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- No weekends
Work Location:
One location
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