3rd Line Support Engineer - City of London, United Kingdom - AEJ Consulting Ltd

AEJ Consulting Ltd

Verified Company

City of London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview
3rd Line Support Engineer - Remote (some travel to site)

This 3rd Line Support Engineer role will see you join a growing team supporting 3rd party customer IT environments.

Providing technical support for issues raised by our clients.
There is potential that you will have to attend customer sites to resolve software or hardware issues, this would be server hardware, storage systems, switches etc, so a car and driving license are required.
Take responsibility for calls that are assigned to you and manage them through to completion, liaising with 3rd party vendor support when required.
There is a requirement to be on a call out rota system as part of our out of hours commitments

Essential

Azure (Azure AD, Networking, PowerShell, Backups, Patch management, VDI, Virtual Machines)
Microsoft Skills (Server , Active Directory, Group Policy, SQL, O365, Exchange, RDS
Hyper-V (2012 and above)
Linux OS Experience
VMware (5.5 and above)
Thorough knowledge/experience of troubleshooting networking protocols and technologies such as
TCP/IP, DNS, DHCP, routing and vLANs

Desirable