Housing Regulations Licensing Team Leader - Portsmouth, United Kingdom - Portsmouth City Council

Portsmouth City Council

Verified Company

Portsmouth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Permanent

Salary:
Band 10 - £38,295 - £42,503 p.a.
**37 hours per week
Portsmouth City Council has designated a city wide Additional licensing scheme for Houses in Multiple Occupation (HMOs) across Portsmouth. This is an exciting opportunity to join a new team delivering this Additional HMO Licensing scheme.

You will supervise and support a team of officers responsible for the enforcement and administration of the additional HMO licensing scheme within the Private Sector Housing service for Portsmouth City Council.

You will also support the Housing Regulation Licensing Manager to ensure the service complies with relevant legislation, regulations and policies, and is a high quality effective regulatory service.

The fulfilment of the purpose of the service is the primary focus as should be the aim at all times:

Provide help and advice to make homes liveable, safe and healthy.

What is the role?

As a team leader the role will focus on supporting the team in the delivery of the council's enforcement and regulatory services with respect to licensing of Houses in Multiple Occupation.

The role will focus upon legislative compliance supporting the Head of Service and Housing Regulation Manager in matters including:

Ensuring that policy is clear, transparent and professionally communicated
Development of relevant IT systems and data management
Attendance at meetings and public forums which may be delivered to a range of customers and stakeholders
Responding to enquiries such as Freedom of Information requests
Working with other departments, such as Communications and Marketing, to promote and develop the service, including statutory consultations and changes in legislation
Recruitment and training of professional officers

The role will also require supporting direct reports in matters including:

Legal proceedings including prosecutions, civil and formal actions
Ensuring system thinking principles and value steps against the purpose are maintained and managed
Provide support for direct reports regarding the day to day operations of the service
Team development and training
Holding team meetings and sharing knowledge
Directly communicate with customers as needed
The delivery and participation in service rotas

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Who is the person?

It is essential that the post holder is (a) educated up to (or working towards) at least level 5 in a relevant Housing, construction or environmental health qualification and (b) ideally will have demonstrable experience (minimum of 5 years) in working within an enforcement team in a regulatory field.
It is desirable that the post holder will hold (or be working towards holding) a level 6 qualification in housing, environmental health, environmental science, housing engineering or construction and has experience of, and training in, the supervision of professional officers.
It is desirable that the post holder holds (or is working towards holding) member level CIEH membership, chartered member of the CIH or membership of another relevant body. This will include evidence of extensive continual professional development (CPD).
For new starters without a relevant qualification. Applicants will be considered for a development role starting at band 9 and moving to band 10 when level 5 level is achieved.
The post holder can balance a busy and varied workload with strong time management.
The post holder will have a demonstrable knowledge of inspecting residential property and support direct reports in doing so is essential.
The post holder will have knowledge of relevant legislation such as the Housing Acts, Public Health Acts, and Police and Criminal Evidence Act (PACE) to support and advise direct reports on such matters.
The post holder will have knowledge and experience of enforcement action, including keeping accurate and detailed records, having a pragmatic approach to evidence gathering, assessing and making decisions on the best course of action and supporting direct reports in this task.
Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance.
Ideally have Experience of supervising staff, including monitoring and improving performance using data
Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example.
The post holder will be able to identify and provide advice to a range of stakeholders and direct reports on necessary property repairs and produce schedules of works with clear instructions on what works should be carried out.
The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message y