Platform Consultant - London, United Kingdom - Bell Integration

Bell Integration
Bell Integration
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Overview:
The Modern Workplace Platform Consultant will work to provide technical oversight to Projects, Programmes and BAU maintenance activities. They will be a productivity and collaboration specialist, as an expert with messaging and migration.


Responsibilities:


  • Provide Technical oversight to Programmes, Projects and BAU maintenance activities.
  • Plan, document and implement small changes where appropriate.
  • Provide detailed review of upcoming releases\patches and major platform\component updates.
  • Good communication and excellent documentation skills
  • The ability to work under pressure in a fastpaced environment and use your initiative and experience based on industry best practices.
  • End to end process management
  • Work as part of a collaborative modern workplace team to provide resource engineering duties in conjunction with partners to relevant projects.
  • Highlight opportunities to improve/evolve service and technology platforms
  • Assist with testing and validation of changes and/or deployments where necessary.
  • Provide 3rd line support where appropriate & act as a mentor to others within modern workplace
  • Support wider IT functions with technical knowledge and experience where required
  • Work with the head of modern workplace & relevant teams as an SME
  • Demonstrate a customer obsessed mindset when evaluating solution options and platform improvements.
  • Work with the customers internal IT & corporate processes in order to ensure successful delivery

Qualifications:

  • Document management experiencing using platforms such as SharePoint & OneDrive
  • Microsoft Exchange 2016,2019 in a coexistence/hybrid model with exchange online
  • Migration experience: Migrating mailboxes away from exchange on premise to exchange online utilising native & third party products. Tenant to Tenant Migration experience using native or third party products
  • Familiarity with security & compliance records such as DMARC/DKIM/SPF.
  • Familiarity with messaging protocols used within the messaging platform, such as Autodiscover, DNS etc
  • Familiarity of knowledge of MFA and SSO technologies
  • Working knowledge of data retention practices such Microsoft Purview
  • Strong knowledge with productivity & collaboration tools such as Microsoft Office suite including: Outlook, Teams, Viva, Forms.
  • Working knowledge of PowerAutomate/Power BI
  • Strong knowledge of Enterprise Social Media such as Microsoft Viva, Meta Workplace etc

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