Compliance Coordinator - Enfield, United Kingdom - Critical Project Resourcing

Critical Project Resourcing

Verified Company

Enfield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

A Local Authority in North London is seeking a Compliance Coordinator to join them on a contract basis, initially for 3 months.

You will be responsible for ensuring the effective operation of compliance services, including data entry and analysis.

You will be required to review M&E and lifts records, raising relevant repairs, monitoring completion, and chasing actions.

Main duties will include:

Uploading supporting documentation to document management systems following correct naming protocol.
Dealing professionally and effectively with all contacts from Contractors assessing needs, and redirecting enquiries, where appropriate.
Dealing with contractor and landlord enquiries and follow through to resolution, ensuring all stakeholders are updated and the adequate audit trails are in place.
Understanding when and how to escalate issues to ensure requests are completed within a timely manner.
Carrying out all accountabilities in compliance with the Council's Policies and Procedures.
Experience of managing Mechanical and Engineering lift services.
Experience managing contractors that deliver Mechanical and Engineering lift services.
Experience of supporting change/ efficiency initiatives
Strong IT technical skills
Experience delivering high quality customer service care.