Pharmacy Administrative Assistant - London, United Kingdom - HeliosX

HeliosX
HeliosX
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
HeliosX is one of the world's fastest growing HealthTech companies. We're committed to improving the quality, accessibility, and affordability of healthcare for everyone.

In 2013, our Founder Dwayne D'Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience.

Since our founding, we've been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever.

Our mission is to help people across the world get the medications they need, faster.

Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare.

We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide.

We're an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we're passionate about that approach.

Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it's an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history


About the role:

The role is based at our warehouse in Canning Town, East London. It is a full-time role working Monday to Friday, 9am to 5pm. We have an hourly salary of £12.00.


What you'll be doing in the role:

  • Processing GP letters on time for high-risk items that go out on the day (Mounjaro/Wegovy).
  • Maintaining and keeping up to date with ensuring general GP letters are processed promptly.
  • Preparing, printing and updating addresses on outgoing GP letters without delay.
  • Processing and filing returned GP letters promptly.
  • Taking responsibility to raise any clinical issues noted on returned letters to the responsible pharmacist on duty for further action.
  • Processing returned orders within an organised and timely manner ensuring all key information is updated on relevant databases.
  • Ensuring returned medication is correctly disposed of in the relevant medication bins.
  • Responsible for the printing and filing of patient information leaflets for split boxes of medication.
  • Ensuring the relevant patient information leaflets for international orders and split boxes are printed, folded and accurately stored away.
  • Assist with the preparation of medication split boxes alongside the dispensers when all other duties are up to date.

What you'll bring to the role:

  • Previous experience within an administrative or community / online pharmacy setting is a must
  • Excellent written and verbal communication skills.
  • A selfstarter and possess the ability to work independently
  • To have a dispensing or basic clinical background
  • The ability to follow clinical protocols
  • Tech savvy and able to use excel and ability to learn to use bespoke systems.
  • Confidence when handling confidential information and working within set protocols. #LIonsite #hp #highpriority

Why work with us?


At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition.

We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitionsAside from working with our all-star team, here are the other benefits of coming on board:


  • Generous equity allocations with significant upside potential
  • 25 Days Holiday (+ all the usual Bank Holidays)
  • Private health insurance, along with extra dental and eye care cover
  • Pension scheme
  • Enhanced parental leave
  • Cycletowork Scheme
  • Electric Car Scheme
  • Free Dermatica and MedExpress products every month, as well as family discounts
  • Home office allowance
  • Access to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription.
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