Communications Manager - Stratford-upon-Avon, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Stratford-upon-Avon, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Marketing & Communications Administrator
Salary:
£23,000pa

Working hours:
Full-Time, Monday to Friday 8.30am to 4.30pm

Benefits:
Additional leave, Company events, Company pension, On-site parking, Private medical insurance

Main responsibilities

Managing the marketing inbox
Plan and write monthly content for all social channels, scheduling posts, enhancing engagement online and actioning/responding to comments and messages
Coordinate the enewsletter process from creating and collating content to designing, issuing and monitoring performance
Plan and create eshots, issuing and analysing these communications
Create flyers, posters and marketing materials for events and campaigns
Prepare, collate, proofread and schedule content for use in campaigns, case studies, consultations, press releases, articles, e

- shots and on all other marketing mediums, including but not limited to the website, social media, journals, newsletters andother soft/hardcopy literature

Prepare monthly digital analytics of the IFE's website, social media channels and ecommunications. This includes analysing the data as well as using the insights to suggest and implement improvements
Assist with the administration, planning and execution of events, exhibitions, marketing and campaigns
Contribute to the delivery of the IFE's marketing and communications strategy, sharing suggestions for improvement and development
Build and maintain strong relationships with all stakeholders

Generic Duties & Responsibilities

Adhere to customer service standards as required by your line manager
Contribute to the day to day running of the services in your department
Create and update records and databases ensuring full and accurate information is recorded
Create/update/complete documents relevant to area of work, ensuring accuracy in documents and, where appropriate, ensuring that presentation (eg certificates, letters) is in line with IFE housestyle
Manage meeting agendas/arrangements/appointments/travel etc.
Meet performance targets as established with line manager

PERSON SPECIFICATION

Essential (E) / Desirable (D)

Qualifications

Degree or equivalent education (E)
Marketing related qualification such as CIM (D)

Knowledge and Experience

12 years of previous experience in a similar marketing role (E)
Experience in B2C marketing (D)
Previous experience working with social media (E)
Website management experience and familiarity with Content Management Systems (CMS) (E)
Copyrighting and proofreading experience (E)
Experience of using social media and digital analytical tools such as Buffer and Google Analytics (D)
Campaign development experience (D)
Ability to use InDesign (D)
Use of CRM systems, particularly Microsoft Dynamics (D)
Experience in managing projects (D)
Knowledge and understanding of GDPR (D)

Skills
-
Full driving licence (E):

Digital and multimedia marketing skills (E)
Ability to engage with key stakeholders (E)
High standards of accuracy and attention to detail (E)
Excellent IT skills and competent in Microsoft Office (Outlook, Word, Excel, PowerPoint and Teams) (E)
Effective organisational skills to include the ability to manage and prioritise workloads, the ability to work under pressure and be comfortable with working to deadlines (E)
Excellent customer service skills (E)