Operations Co-ordinator - London, United Kingdom - JCDecaux

JCDecaux
JCDecaux
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

This role is to ensure data integrity on company systems and provide full operational support to the wider Operations team.

What you'll be doing...

Monitor the Technical Operations system support and Incident Management systems. (Jitbit)

Update, cleanse and validate operations' data on company systems

Maintain relationship and data between operations, partnership and projects teams to ensure we are working coherently, and information is up to date and accurate

SLA compliance monitoring

Quality/fault report management

Operations' team performance monitoring

Create and receipt Sage purchase orders

Raise any stock orders as the need arises for operational teams across the country

Adhoc projects

Process documentation

Assist with support and training to other coordinators where required

Collaborate closely with local authorities and partners to handle and close out faults and any other complaints

  • Support the Regional Operations Manager with driving the performance of posting contractors and directly interacts with them on a regular basis
  • Responsible for all activities on internal system (posting, maintenance, inspections) including scheduling, creation of annual inspection jobs and raising remedial jobs
  • Prepare job pack for operatives including permits, Risk Assessment and Methods Statement (RAMS), posting instructions and other
  • Coordinate stock records and communicate any discrepancies to the Operations Manager
  • Involved in the day to day activities and database systems, including handling telephone enquiries, internal meetings, minutes, filing & archiving and Workday
  • Dealing with operatives' system issues
A little bit about you...

Excellent administrative, communication and inter-personal skills.

Ability to build strong working relationships at all levels.

Highly organised with a proactive approach to working and solutions focused with excellent attention to detail.

Working under pressure while prioritising and meeting strict deadlines.

Thrive on being supportive to colleagues, sharing information and best practices.

Must be adaptable, committed and reliable.

Positive and Proactive Approach

  • Ability to enjoy and work well in the constantly evolving and challenging environments
  • Positive "can do" attitude
  • Selfmotivated with the ability to work alone or as part of a team
  • Highly organised with a proactive approach to working
  • Eager to learn, ability to work to deadlines and work under pressure providing a rapid response to requests
Communication and interpersonal skills

  • Communicate effectively both verbally and written skills (competent PC skills)
  • Thrive on being a team player
- supporting colleagues


Qualifications:


  • GCSE Maths, English or equivalent
A little bit more about us...

  • We believe in building a diverse and inclusive culture and positive employee experience.
  • We are One Team, more than just ourselves.
  • We are customer first, we understand, and help solve our customers' problems.
  • We Test & Learn, we are empowered to learn and grow, unafraid of change.
  • We choose to care, we are committed to doing the right thing, the right way.
It's really important to us that we give as much to our colleagues as they give to us.


Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves.

We believe that diversity of thought, experience and background provides the platform for great creativity,


We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

About our recruitment process.


  • You find or get sent this job advert, read it, and feel like you're you'd be a great addition to the JCD family.
  • You'll meet us twice, depending on the role prepare a presentation and we'll get to know each other.
  • You'll begin your journey with us, were excited to support and develop you throughout you career.
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