Neighbourhood Housing Officer - London, United Kingdom - Tower Hamlets Homes

Tower Hamlets Homes

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

3 x 3-month fixed term contracts

1 x 6-month fixed term contract

1 x Floating Neighbourhood Housing Officer - 6 month Fixed term contract

We are currently recruiting for Neighbourhood Housing Officers to join our successful Neighbourhoods Housing Team on short term contracts to help deliver the best housing services in Tower Hamlets.

You will have responsibility for managing a Neighbourhood patch providing tenancy neutral Housing and Estate management services.

Some of your responsibilities will include:

Managing your patch to an exceptionally high standard engaging with and involving residents in the management of their Neighbourhood through regular estate inspections.
Proactively dealing with all potential hazards and Fire Risk Assessment actions.
Ensuring the speedy lettings of property in line with targets
Supporting and sustaining tenancies to prevent homelessness through the provision of general tenancy support to residents to help sustain their tenancy.
Taking action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence.
Dealing sympathetically and effectively with clients, often in stressful circumstances, by telephone, office interview, home visit and when representing the Council in court.

We are looking for individuals with experience of:

Working in the social housing sector
Leasehold and tenancy management
Tenancy support to prevent homelessness
Engaging with residents through regular estate inspections
Taking action against breach of tenancy, including removal of squatters
Responding to issues of nuisance and antisocial behaviour
Using Northgate (SX3) and Contact manager IT systems

If you would like to have an informal discussion about this role, please contact Christine Foley on

In March 2023, THH will be relocating their offices to the new Town Hall site on Whitechapel Road E1 1BB.

These newly refurbished offices have been given an 'excellent' rated Public Transport Accessibility Level.

The building is served by 4 different train and tube lines including the Elizabeth line, along with well used bus and cycle routes.

In return for you choosing to work with us, we will offer you a range of great benefits, including:

26 days' paid holiday each year, plus 8 bank holidays (pro rata)
A fantastic careeraverage pension scheme
Cycle to Work salary sacrifice scheme, and interestfree loans for season tickets and technology
Amazing commercial discounts, including discounts at many gyms, shops and restaurants.
Your voice heard through our staff forum and networking groups for women and LGBT staff;
Newly refurbished offices, with free tea, coffee, and shower facilities;
Flexibility for blended and remote working provisions;
Working within a diverse and inclusive workforce

**How to apply