Functional Consultant - Brighton, United Kingdom - Cloud9 Insight Limited

Cloud9 Insight Limited

Verified Company

Brighton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

_This role requires a minimum of 3 days per week working from the Brighton office. _

Job Purpose:

The role works closely with clients to understand their business processes, gather requirements and develop solutions that optimise the use of the Microsoft Dynamics 365 platform.

Responsible for the practical delivery of Dynamics and Power Platform solutions to meet the unique needs of our clients within agreed timeframes and budget.

The role is client-facing and requires a high degree of professionalism and integrity as you will be representing the company.

This is a highly collaborative role working with Sales, Project Management, and other Delivery resources.

Demonstrating strong planning, organising and communicating skills combined with a high-level of proficiency in using Dynamics 365 Core Business Applications to build and create solutions for clients within agreed targets and timescales.

Success in this role will be measured by achieving billable and utilisation targets, proactively managing clients' requirements within budget, escalating, and resolving concerns in a timely manner, and achieving positive NPS (Net Promoter Score).

Role Responsibilities:

Project build to meet time, scope and contractual commitments and ensure the highest levels of client satisfaction are achieved.
Support the Sales and Client Success Teams with technical queries for client issues.
Draft a scope of work in conjunction with Solution Architects in readiness for project planning and review with Project Management Office and Sales team.
Work through design and builds with other Consultants and Developers to ensure the quality of our delivery.
Conduct system testing and support User Acceptance Testing.
Maintain and renew MS Certifications in line with Microsoft requirements.
Share key learnings with the wider Delivery team.
Support development of reusable IP for Cloud9 and where applicable, pitch, scope and deliver product catalogue solutions for customers.

Experience Required:

Extensive understanding and proficiency of using Dynamics 365 Core Business Applications and their Licence requirements and restrictions.
Creative problem solver, with analytical skills who can think on their feet and provide positive results for clients.
Proven record of deploying, developing and manage Power Platform and Dynamic's solutions in line with Application Lifecycle best practise.
Competent at building efficient data models, automations, and custom form visualisations.
Ability to create and develop model driven apps, develop workflow, CloudFlow and basic scripting automations.
Experience in designing chatbots and using AI Builder.
Understanding of Power BI (Business Intelligence) dashboard capabilities and creating basic versions.
Demonstrable record maintaining and renewing MS Certifications
Ability to build relationships at all levels of seniority in a customer business.
Strong collaborator and experience at managing client relationships.
Excellent communication skills, both verbal and written.
This role may occasionally be required to operate outside normal business hours such as for client software deployment_

Job Types:
Full-time, Permanent

Salary:
From £65,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Private medical insurance
Referral programme
Sick pay
Transport links
Work from home

Schedule:

8 hour shift
Day shift
Monday to Friday

Supplemental pay types:

Bonus scheme
Performance bonus

Application question(s):

Do you currently hold any of the following certifications: PL100, MB910, or PL200? If not, would you be willing to obtain them prior to starting in this role?

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