Front Office Team Leader - London, United Kingdom - Holmes Hotel London, United Kingdom
Description
Department:
Front Office
Job Level:
Team Leader
Job Type:
Full Time
Job Reference:
REQ8038
Date Posted:6 March
At Holmes Hotel, we believe in providing a hotel experience that is tailored to the individual and their needs. As our
Front Office Team Leader, you are the first and last person our guests see. Your helpful, can-do approach and passion for great service will create an amazing impression each time.
We are looking for a
Front Office Team Leader:
- Excellent detailed knowledge of front office operations in a hotel
- Handson Leader
- Who ensures guests' needs are satisfactorily met
- Who plays a handson role leading by example and taking opportunities to motivate, train and inspire the front office team members
- Proficient with Microsoft Office and excellent knowledge of Opera
- Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
- With previous experience as a
Front Office Supervisor, Reception Supervisor, or
Receptionist in a hotel
Front Office Team Leader, you will receive:
- Two wellness days per year, meaning all team members start with
30 days holiday per year (pro rata) - this increases with service
- Salary
:£13.00 per hour: - Discounted gym memberships
- Access to free financial and mortgage advice
- Shift patterns shared at least 2 weeks in advance so you can plan your life around work
- Discounted hotel staff rates
- Two meals per day, every day (including days off if you wish to come in)
- Great Learning and development opportunities
Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds.
**Holmes. A home away from home for curious minds.
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