- Respond promptly to customer enquirers.
- Qualify customer requirement with Sales Manager/Customer and liaise with
- Engineering where necessary to confirm.
- Provide support function to Sales Managers in terms of specific customer requirements, product knowledge and ad hoc administration duties.
- Enter sales orders onto the order system in an accurate and timely manner
- Ensure all dispatch paperwork is prepared on a timely basis and made available for dispatch operatives.
- Dispatch and invoice goods and forward invoice to customer
- Facilitate customer payment for non-credit customers: pro-forma invoice, bacs or credit card receipt.
- Source quotes for transportation and deliveries, co-ordinate and book as required.
- Compile manuals, manufacturing certificates and serial plates ready for dispatch and update records.
- Identify, communicate and implement opportunities for continuous improvement and measure their effectiveness.
- Assist with any queries from other Departments.
- Any other duties, within reason and capability, as determined by the Managing Director.
- Full training will be provided however applicants must have over 2 years of relevant sales support experience and be able to demonstrate their ability on MS applications and computerised sales order processing application software.
- Sales support: 2 years (preferred)
- Minimal 2 years customer service experience
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Sales Support Administrator - Newry - Hill Engineering Ltd
Description
Reports To:Sales Supervisor and Financial Controller
Main Purpose of Role:Working closely with external Sales team ensure customer requirements are accurately identified, communicated and processed to meet/exceed customer expectations.
This is a temporary role for 12 months with the possibility of extension.
Duties and Responsibilities
Experience:
#J-18808-Ljbffr
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Sales Support Administrator
Only for registered members Newry
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Sales Support Administrator
Only for registered members Newry BT
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Executive Support Administrator
Only for registered members Newcastle
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Executive Support Administrator
Full time Only for registered members Newcastle
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Technical Support Administrative Co-ordinator
Full time Only for registered members UK-Dungannon
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Technical Support Administrative Co-ordinator
Only for registered members UK-Dungannon
-
Technical Support Administrative Co-ordinator
Only for registered members Dungannon, Northern Ireland
-
Technical Support Administrative Co-ordinator
Only for registered members Dungannon
-
Administrative Assistant
Only for registered members Newry
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Administrator Assistant
Only for registered members Newry
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Administrator
Only for registered members Newry
-
Receptionist (Maternity Cover)
Only for registered members Newry
-
IT Support
Full time Only for registered members Newry
-
Office Manager
Only for registered members Newry
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IT Support
Only for registered members Newry
-
Administrative Assistant
Only for registered members Newry, Northern Ireland
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IT Support Specialist
Only for registered members Newry
-
Sales Administrator
Only for registered members Newry
-
Sales Administrator
Only for registered members Newry
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Document Controller
Only for registered members Newry
-
Administrator
Only for registered members Newry, Northern Ireland
