Assistant Er Advisor - Birmingham, United Kingdom - Mitie
Description
Assistant ER Advisor
Your new role
You will be joining a team of talented, solution focussed and driven employee relations specialists. Our purpose is to support our managers to make Mitie a great place to work.
We advise and coach managers in their management of ER cases, upholding fair and just policies in-line with legislation and best practice whilst balancing risk and commerciality to deliver the best results for our business.
This is a
hybrid role normally 1 day per week in the office, (Bristol or Birmingham) with flexible working available.
What to Expect
- Management of your own caseload of ER issues using your knowledge in ER and employment law, from receipt of a case through to its conclusion
- Provide HR advice in relation to HR policy, practices & procedures
- Utilise technology, including our case management system, to remotely deliver a quality service to our customers
- Exposure to a wide variety of contracts across many sectors, both public and private
- Be part of a wider customer service focussed People Support team, Mitie's central HR function
- Support with triaging ER cases received from the business
What we are looking for
- Employee Relations knowledge or keen interest in Employee Relations
- CIPD qualified or looking for the opportunity to be supported with your studies
- Proficient IT skills including MS Word, MS Excel and MS PowerPoint.
- An understanding of HR systems would be an advantage.
- Keen interest in Employment Law.
- Strong understanding of and respect for confidentiality.
Competencies
- Curious thinker has an inquisitive mind, researches and asks questions.
- Strong customer service focus, with excellent written and oral communication skills.
- Strong case management skills where there are competing priorities
- Well organised, with the ability to work to tight deadlines and excellent attention to detail.
- Ability to work well in a team and to work on own initiative.
- Coaching & influencing uses different approaches and influencing techniques supported by logic, facts and key benefits.
More jobs from Mitie
-
Contractor Supervising Officer
Bristol, United Kingdom - 1 day ago
-
Security Officer
Walsall, United Kingdom - 2 weeks ago
-
Corporate Receptionist
Derby, United Kingdom - 2 weeks ago
-
Waste Operative
Swansea, United Kingdom - 3 weeks ago
-
Regional Operations Centre Operative
London, United Kingdom - 3 weeks ago
-
Elite Officer
Southampton, United Kingdom - 1 week ago