Ground Operations Front of House Trainer: Stansted - London, United Kingdom - Jet2 and Jet2holidays

Jet2 and Jet2holidays
Jet2 and Jet2holidays
Verified Company
London, United Kingdom

1 day ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Fixed Term

  • 40 Hours

Salary

  • Excellent

Country

  • U.K

What you will be doing...


Based at
London Stansted Airport and reporting to the
Ground Operations Training Manager, the
Ground Operations Front of House Trainer will be responsible for providing
classroom training, support and coaching to both our
Front of House (customer facing) colleagues at the airport to ensure they are working and operating in accordance with our
safety culture and
brand philosophy.



What will you do as a Front of House Trainer ?

  • Identify and analyse
    individual training and development needs, making recommendations in line with our Leadership Framework.
  • Undertake the delivery of
    coaching and support for all customer facing ground operations colleagues, ensuring training is tailored to individual requirements.
  • Be responsible for the
    design and development of initial and recurrent training for new and existing colleagues to support them to achieve the highest performance standards.


This is a varied and fulfilling role and will play a vital part in ensuring we achieve our_ _
Safety and Customer Satisfaction targets.

This role is available on a
full time (40 hours per week) basis.

Working hours are
rostered and will include
early starts and weekend working to support the delivery of in the job coaching and training.


What are the key skills/experience you'll already have?

  • You will have the ability to effectively
    share your knowledge and
    embed learning as well as be able to
    engage and influence others.
  • You will be passionate about
    training and developing others and be able to engage with our wider Front of House team.
  • You will ideally have a proven track record of
    delivering training to ground operations colleagues in a fastpaced environment.

What can we offer you?
We offer our valued colleagues a range of benefits including:

  • Competitive salary, with annual pay review
  • Contributory pension scheme
  • 34 days holiday entitlement per annum (including Bank Holidays)
  • 3 x salary life assurance
  • Generous Discretionary Profit Share Scheme
  • Access to Mental Health First Aiders
  • Many retail discounts on travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

Division

Careers With Us

  • Airline

Careers Dept

  • Operations

Careers Team

  • Ground Operations
  • Central Support

Business Area

  • Ground Operations
Uk


Team

  • Ground Ops Training UK
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