Operations Administrator - Aberdeen, United Kingdom - Pay Later Carpets NES

Description

Pay Later Carpets North East Scotland has a requirement for an Operations Administrator to support our growing carpet and flooring business.

We pride ourselves on delivering high quality products and a first class service to our customers.

The role entails supporting all aspects of the business from sales through to fittings. The primary role would involve supplier co-ordination, stock management and co-ordination of fittings as well as customer support. The role is outlined further below.

Supplier and Stock Co-ordinator

• Create and track orders for our various suppliers
• Monitor existing stock levels
• Maintain stock register
• Liaise with suppliers
• Travel to and from storage unit in Aberdeen when required

Co-ordinate fittings

• Liaise with customers to arrange suitable fitting dates (customer focal point)
• Liaise with fitters to book fittings (fitter focal point)
• Respond to customer and fitter queries
• Customer focal point on day of fitting
• Coordinate any remedial work to be carried out
• Maintain fittings register

Customer Support

• Manage customer spreadsheet
• Credit control support
• Collect deposits
• Social Media posts
• Obtain customer feedback get customers to leave positive reviews on Facebook
• Identify existing customers for followup sales calls
• Sales calls (as required)

Other

• Make improvement suggestions to help improve the way we work.
• Any other activities to support the business.

We offer

• Competitive salary
• Flexible working hours
• Ability to work from home or from our base in Aberdeen
• Opportunity to develop through a challenging role

What we are looking for:
Previous experience in a similar role is beneficial.

If you are interested, please send your CV and cover letter with expected salary and we'll get back to you as soon as we can.

Salary:
£19,500.00-£22,000.00 per year


Benefits:

• Onsite parking
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Application question(s):

• You will be required to attend our premises in Aberdeen for short periods of time to open up to allow fitter access and accept deliveries from 8am.

Licence/Certification:

• Driving Licence (required)

Work Location:
In person