Customer Service Advisor - Stevenage, United Kingdom - The Ardonagh Group

The Ardonagh Group

Verified Company

Stevenage, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Service Advisor - Hybrid in Stevenage

Competitive basic salary plus generous monthly bonus.
Work in Retail or Hospitality? Are you
fed up with long hours or late weekend shifts? Or maybe you're about to leave school or college and want to step into a career now, rather than get a degree? Saying yes??

Then we have an exciting new opportunity for you as a
Customer Service Advisor within our friendly team based in Stevenage.

You'll work Monday to Friday,
just 35 hours a week No weekends Work life balance is important to us, so once you're feeling confident and your training is complete, the role will become
hybrid too so you can cut down on the commute time

So, what does the role of a Customer Service Advisor here involve?

Build
positive relationships with customers, Insurers and other external stakeholders providing advice and solutions as required.
Handling renewals and midterm adjustments with thorough attention to detail, maintaining a
high level of accuracy.
You will need to enjoy working in a
fastpaced team. We work hard, help and support each other and we're driven to achieve all our team goals and objectives all whilst having a lot of fun

What are we looking for in a Customer Service Advisor?

You don't need insurance or contact centre experience as we provide a
2-week induction and internal training within your team to provide
all the support you need ensuring you feel confident in the role and then continued development to start your career with us.

What's important is that you are passionate about providing exceptional service and possess a genuine desire to grow with our company.

If you are driven, adaptable and eager to contribute to our continued success we would love to hear from you

Our Customer Service Advisors work with a supportive team based in Stevenage where we offer a
structured training & development plan to
progress your career across the team within Towergate, who are part of the Ardonagh, one of the UKs largest independent Insurance Brokers.

In return you will be
welcomed and supported by our Ardonagh family, an organisation that
cares about you as a person and your wellbeing.

Some of our other benefits are:

Holiday entitlement of 26 days plus bank holidays
Opportunity to progress your career across the entire Ardonagh family
Gain CII or ACII qualifications to boost your knowledge and career prospects in the Insurance Industry
Pension scheme for when you feel it's time to retire
24hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
The Spotlight Awards, where we shine a light on the brightest talent across our group

Why not check us out on LinkedIn to find out what life's really like at Ardonagh.

Job Types:
Full-time, Permanent

Benefits: