Receptionist - Bath, United Kingdom - RWK Goodman

RWK Goodman
RWK Goodman
Verified Company
Bath, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are currently recruiting for a Receptionist in our Bath office on a Monday, Thursday and Friday.

The main aspects of this role is to provide a first welcome link between clients and the firm, offering an excellent first impression either in person or on the telephone.

Further duties include assisting the wider office with general administration, providing an efficient and flexible service to internal clients.

Please note this is a 6m fixed term contract.


Duties of the role:

Reception:

  • Provide a warm, welcoming first impression of the highest standard for clients and staff when arriving at reception
  • Promptly and courteously answer and record telephone and reception enquiries and deal with persons calling at the office with appointments or documents
  • Look after clients waiting in reception, notifying fee earners of their arrival and showing them to fee earners or interview rooms
  • Distribute to fee earners personally post and fax transmissions arriving during the day
  • Provide refreshments for clients/meetings where requested
  • Provide support for events as required
  • Work with tact and discretion with clients on the telephone and face to face
  • Use the internal switchboard and answer telephone enquiries promptly and efficiently
  • Occasional cover when required of reception within the other offices.
  • To attend departmental and other meetings and training as required

Administration:

  • Data input to the CRM System as required
  • Any other administrative tasks necessary as requested by the legal teams or Facilities Manager

Personal specification:
Knowledge

  • Minimum of 5 GCSEs A-C (Including English and Maths)

Skills:


  • Experience of working within a Receptionist role in a professional services environment
  • Experience of undertaking general admin duties i.e. filing, scanning, photocopying etc.
  • Experience of dealing with telephonebased enquiries and utilising a switchboard
  • Excellent organisation capability with the ability to effectively prioritise
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