Recovery Support Team Leader - Wisbech, United Kingdom - DG Partnership Ltd

DG Partnership Ltd

Verified Company

Wisbech, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Recovery Support Team Leader (Substance Abuse) - Competitive Salary + Benefits - Wisbech
**The Role

Are you ready to make a difference?Are you looking to take the next step in building a long-term career? If so, we are looking for you.

This role contributes to the achievement of the Business & Corporate Plan objectives of the Ferry Project by contributing to the provision of safe accommodation, care, and support to homeless single people at Octavia View.

This role will include line management of a small team where staff will seek guidance and support from this lead worker.

You will need to ensure that staff have access to the relevant training opportunities and have regular 1:1 session which will monitorperformance, wellbeing and support.

**Key Responsibilities: The key responsibilities of a Recovery Support Team Leader include, but are not limited to:

Building supportive, trusting relationships with clients and external partners, creating a positive atmosphere.
Lead the support team whilst on shift
Train and manage other support staff in their team especially in connection to clients with substance abuse issues, both current and historic.
To manage a caseload of clients ensuring that their individual needs are met and to ensure that a comprehensive support plan is completed and reviewed weekly.
To ensure that each service users support plan is bespoke to the individuals needs and is client led.
Developing productive relationships with partner organisations to improve service outcomes
Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to clients
Involving clients in the design, development, and delivery of the service using there lived experience
To uphold all health and safety responsibilities within relevant policies and local protocols
Overseeing the food hygiene/ handling at mealtimes.
To ensure that all contact with clients is recorded as per the procedures of the Ferry Project.
To ensure that the reporting of KPI's and records are maintained at all times

**The Company
Established in 1998, Ferry Project is an award-winning social enterprise and registered charity that helps homeless people in Fenland.

The aim of Ferry Project is not simply to provide accommodation, but to give people the skills they need to enable them to live independently.

These include life skills such as cooking and cleaning, education courses, vocational training, volunteering andemployment opportunities.

**The Person
The key skills and qualities of a Recovery Support Team Leader are:

To have at least one qualification in either substance abuse, mental health, or learning disabilities (or high levels of experience in these fields) and have evidence of how you have put this into practice.
To have knowledge with supporting individuals with substance abuse issues.
Understand how Trauma Informed Care is applied (additional training would be provided).
Food Hygiene certificate.
Knowledge of the benefit system.
Experience in working with adults with substance abuse issues.
Experience in working with mental health and learning disabilities.
Good standard of literacy and numeracy.
Good knowledge of using IT systems applicable to administration including databases.
Understands Health and Safety legislation and best practice.
Knowledge and experience of maintaining good administrative based processes and procedures.
Knowledge and experience of client support procedures and systems.
Experience of working with vulnerable adults with a variety of needs.
An enhanced DBS is required for this role.