Customer Service Administrator - Kendal, United Kingdom - James Cropper plc

James Cropper plc
James Cropper plc
Verified Company
Kendal, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
James Cropper PLC is a world-renowned specialist manufacturer of distinctive and technically advanced materials and products.

Based in north-west England with locations around the world we use materials from cotton and wood to carbon fibre to develop innovative and ground breaking solutions for diverse customer base.

We are renowned globally for colour expertise, dedicated responses to challenging custom projects and award-winning commitment to the highest standards of sustainability.


This is a fantastic opportunity to join a rapidly-growing listed company with more than 175 years of heritage that thrives on innovation.

An international business of over £100 million across its three divisions of Paper, Technical Fibre Products and Colourform, it serves markets in over 50 countries.

We currently have a vacancy for a Customer Service Administrator based in Burneside Mill in Kendal. This is initially a full time, 6 or 9 month fixed term contract.


Key Accountabilities:


  • Inputting UK and Export orders in compliance with set procedural standards
  • Processing Export orders and arranging despatch within company systems
  • Assisting with the provision of customer samples including follow up
  • General administration including filing, archiving and telephony
  • Providing cover in the Customer Service department as required
  • Previous administration experience required within a dynamic office commercial environment
  • Ideally up to 2 years.
  • Experience of managing multiple priorities effectively
  • Experience of customer facing interaction via telephone or face to face
  • Computer literacy and ability to pick up new systems quickly

Closing date:
Friday 16th December


Job Type:
Fixed term contract


Salary:
£19,760.00 per year


Benefits:


  • Company pension
  • Cycle to work scheme
  • Gym membership
  • Life insurance
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kendal, LA9 6PZ: reliably commute or plan to relocate before starting work (required)

Education:


  • GCSE or equivalent (required)

Experience:

- customer service: 1 year (preferred)


Work authorisation:

  • United Kingdom (required)

Work Location:
One location
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