Careers Advisor - Weymouth, United Kingdom - Whitehead Ross Education and Consulting Limited

Whitehead Ross Education and Consulting Limited
Whitehead Ross Education and Consulting Limited
Verified Company
Weymouth, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Post:
Careers Advisor - National Careers Service


Hours:37.5 hours per week


Location:
Weymouth


Salary:
£26,000


Annual Leave: 25 days + 8 bank holiday days paid holiday


INTRODUCTION TO WHITEHEAD-ROSS EDUCATION & CONSULTING
Whitehead-Ross Education and Consulting (WREC) is an education and social welfare organisation. Founded in 2012, we deliver a variety of high-quality skills-related programmes and social services provision.


Our programmes include support for unemployed individuals to retrain and secure jobs, vocational training programmes, adult education, and social services provision such as support for families who have children with disabilities and parenting support.


With a team of 110 staff, we supported 3,568 individuals across our programmes in 2022/2023 in South Wales, Dorset, Wiltshire and Sussex.

Our existing clients include five local authorities, the Department for Work and Pensions, and Education & Skills Funding Agency.

WREC is working in partnership with Seetec to deliver ESFA National Careers Service contract in South West England.


The National Careers Service is delivered by qualified Careers Advisers and provides high quality, impartial and free Information, Advice and Guidance to help individuals make decisions on learning, training, and work.

The National Careers Service provides a universal service with a focus on the following priority customer groups:

year olds not in education, employment or training (NEETs).

  • Low skilled adults without a level 3 qualification.
  • Adults who have been unemployed for more than 12 months.

PRIMARY JOB FUNCTION

  • Provide Careers Information, Advice and Guidance to adults on a range of opportunities, including learning, career paths and employment.
  • Provide support to adult customers from a variety of backgrounds, in a range of community and employer settings, or remotely using telephone or video calling.
  • To empower customers, enabling them to overcome barriers to progression and make informed career decisions about their futures.
  • To work within the National Careers Service team, which is an outcomebased contract requiring the ability to work towards and meet individual and team performance targets.

DUTIES AND RESPONSIBILITIES

  • Careers Advisers will work across the National Careers Service with delivery undertaken from a range of venues e.g. Job Centre Plus, libraries, colleges, and community settings, or remotely using telephone/video calls.
  • Careers Advisers will need to be confident users of IT and should be flexible, highly organised and display excellent time management skills.
  • Deliver clear and unbiased information, advice and guidance (IAG).
  • To provide IAG on all matters relating to learning and work, including employment, education, and training.
  • To work with customers in a 1:1 or group setting, using appropriate resources.
  • Achieve a range of set quantitative and qualitative targets using a case load management approach and utilising the customer management system (CRM) effectively.
  • Identify and engage with priority customer groups to identify barriers to their progression in education, training, and employment.
  • Support customers to produce a personal careers action plan which is realistic and tailored to their future, and support needs.
  • Determine the most suitable support for a customer and signpost or complete referrals to specialist partners where appropriate, adopting an advocacy role when required.
  • To complete regular and timely follow up support for all customers.
  • Work innovatively with partner agencies to develop an effective, multiagency approach to meet the needs of individuals.
  • Identify and develop new business opportunities and partnership networks, extending the reach of the service.
  • To provide labour market, educational, occupational, and other local information to enable customers to make informed decisions.
  • Develop and maintain a full understanding of government initiatives to help customers to make informed choices on the range of learning and employment opportunities available to them.
  • Keep up to date with current and future job demands. This will include the collection and interpretation of labour market information.
  • To promote the service and adhere to WREC and National Careers Service branding guidelines.
  • Be responsible for safeguarding and promoting the welfare of customers.
  • Develop and maintain personal and professional effectiveness by participation in performance review processes/observations and by attending relevant working groups, training, and support activities.

PERSON SPECIFICATION

Qualifications

  • Qualified Careers Advisers will hold at least a Level 4 qualification in Careers Information & Advice (or equivalent).
  • Maths and English GCSE grade C or above (or equivalent).
  • A commitment to undertake all necessary training for the role.

Knowledge and Experience

  • Experience of facetoface work with people in
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