IT Support Engineer - Birmingham, United Kingdom - Akkodis

Akkodis

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Job Title:
IT Support Engineer

Job Type:
Permanent

Location:
Birmingham (Hybrid)

Salary:
Upto £35k

An exciting opportunity has arisen for an IT Support Engineer to join a well-known company within the insurance sector based in Birmingham.

You'll provide a high-level of support within a fast-paced, growing environment.

You'll be responsible for documenting and sharing knowledge amongst the team whilst assisting in the mentoring of the Service desk team.

Key responsibilities:

Constantly observe and maintain systems and networks
Respond to technical support calls from other staff members or clients and communicate how to resolve issues.
Diagnose and troubleshoot system and network problems, software faults or hardware complications.
Keep a record of issues, along with solutions to refer to in the future.

Skills needed: