French Speaking Customer Service Administrator - Devon, United Kingdom - Euro London Appointments

Euro London Appointments

Verified Company

Devon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
French speaking Customer Service Administrator

Location:
Exeter - Hybrid Working

Salary:
£23,500 - £24,000 per annum

We are seeking a dedicated and detail-oriented French-speaking Customer Service Administrator to join our client's team in Exeter on a permanent basis.

This role offers a hybrid working arrangement, providing you the flexibility to balance office and remote work seamlessly.

Responsibilities:

Accurate, Swift Customer Order, and

Credit Processing:
Process customer orders and credits efficiently, ensuring accuracy and timeliness.

Manage Sales Orders and

Customer Enquiries:
Oversee the entire sales order process, addressing customer inquiries promptly and professionally.

Communicate and

Resolve Customer Complaints:
Handle customer complaints with empathy and efficiency, ensuring swift resolution and customer satisfaction.

Monitor and

Manage Deliveries:
Keep a close eye on deliveries, ensuring timely and accurate shipment to customers.

What We're Looking For:

Native Level Fluency in French: Excellent verbal and written communication skills in French are essential for effective customer interaction.
Proven Experience in B2B

Customer Service:
Demonstrated experience in a B2B customer service environment, showcasing your ability to navigate complex customer needs.

Sales Administration/

Logistics Experience Preferred:
Prior experience in sales administration or logistics will be advantageous, demonstrating your familiarity with relevant processes.

SAP/ERP

Systems Experience Preferred:
Knowledge or experience with SAP/ERP systems is desirable, enhancing your ability to efficiently manage customer orders and data.