Discharge Support Worker - London, United Kingdom - Chelsea and Westminster Hospital NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The post holder will be a core member of the discharge hub team supporting the Discharge Assessors to ensure that appropriate patients from the acute setting are assessed and transferred safely to appropriate community based services in a timely and seamless manner.

For appropriate pathways there is an aim to support transfer from hospital to community within 24 hours

You will support the smooth daily operations at the Hounslow Discharge Hub based at the West Middlesex Hospital site (Chelsea and Westminster Hospital Foundation NHS Trust) and to be responsible for the completion of delegated tasks from the Discharge Practitioners

You will support the Discharge Hub team and the ward MDT to identify complex discharges on admission. This will include attending clinical environments within the hospital.

To be responsible for delegated tasks from the Discharge Assessors to ensure discharges are expedited in a timely and safe manner.

Identify any appropriate complex discharges, liaising with the Discharge Assessors/ Matrons/ Ward managers for further support and advice.

To deputise for Discharge Assessors in relation to administrative issues and act as a focal point for discharge hub enquiries.

Communicate effectively with all members of the Multidisciplinary team and other agencies, including Consultants, therapists, nurses, social care teams, other NHS, commercial and voluntary organisations.

Supporting and promoting teamwork generally through effective dissemination of information.

Participate in the daily team huddles, feeding back potential issues and taking appropriate actions where required.

Undertake appropriate follow up actions in relation to discharge, highlighting those patients with potentially complex discharge needs to the Discharge Practitioners in a timely manner.

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people.

Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.

We're one of the best performing Trusts in the country.

We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'.

We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection. Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.

We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Please see attached job description and person specification for full details of duties and responsibilities.