Senior Director, Product Management, Tax Free - London, United Kingdom - Planet

Description

remote type- Hybrid- locations- London - UK- time type- Full time- posted on- Posted Yesterday- job requisition id- JR07372 About Us:
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's growing between 13-15% year-on-year.

Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it's not just the Silicon Valley brands.

Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market.

Planet are a technology company that's transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere.

We operate in a market that continues to evolve and expand, partnering with the world's most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide.

To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software and networks that runs business. By combining networks, software and payment technology, Planet's creating a world of connected commerce, that makes payments feel good.

We're growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we've the financial capital and expertise to grow our capabilities and reach through acquisition.

Role Overview:
A Senior Product Director - Tax Free position has been created to join the Product team. You will be responsible for overseeing, leading and managing the tax free product managers and product development process. You will have oversight all levels of product management, including intake, prioritization, design, delivery, pilot, operational handover, etc.

You will plan tactical work by breaking down features and sizing with a team, identifying key components, work required and mapping dependencies.

More importantly, you will ensure there is a strategic plan for growth of the Tax Free business, working with key stakeholders including commercial, finance and growth teams.

What Will You Do:

• Drive and help define the overall Tax Free product strategy, vision and goals
• Govern and better processes around ideation through to prioritization and delivery
• Provide rigour around evaluation of ideas, intakes and prioritization in line with revenue growth and strategic goals and initiatives
• Manage stakeholders from various markets with numerous requirements from product team
• Engaging key customers to understand product requirements
• Develop and maintain product roadmap, including key milestones, release schedules, PDP cycles, prioritization etc.
• Socialising product roadmap with multiple stakeholders and functions
• Product life cycle management including platform life cycle management i.e. platform (and therefore product) deprecation and merchant migration planning and execution
• Building key performance metrics (e.g. product usage, customer feedback, etc.)
• Cross functional collaboration on products as needed, e.g. marketing for communications, press releases, presentation materials

Who You Are:

• 35 years expertise and experience in working as product director and leading a team of product managers and product owners Previous B2C product management experience is a plus Experience in agile/SAFe Agile methodology Commercially minded with strong analytical skills and experience using data to inform product decisions Ability to make difficult decisions based on the value to customers and overall business Excellent interpersonal, presentation and communication skills Stakeholder management Experience with working with technical delivery teams Highlymotivated and open to working in growth company Ability to function well in a fastpaced, complex and at times stressful environment Fluent in English (both oral and written) Any European additional languages are considered as an asset UK based Flexibility to work from home Travel maybe required outside the UK

Why planet:

• Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

About Us

• Company Background
• Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.
• Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.
• With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.