Credit Decision Team Leader - London, United Kingdom - YouLend
Description
About Us
YouLend is a rapidly growing FinTech Company that is the preferred embedded financing platform for many of the world's leading e-commerce sites, tech companies and payment services providers.
Our software platform enables our partners to offer flexible financing products in their own branding to their merchant base without capital at risk.
We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.
The Role
You will be responsible for supervising and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent.
Requirements:
- Contribute to the creation of an inspiring team environment with an open communication culture.
- Set clear individual team goals.
- Oversee daytoday operation and queue management.
- Monitor individual team performance.
- Motivate team members.
- Discover training needs and provide coaching.
- Quality check team members.
- Manage poor performance.
- Develop and progress strong team members.
- Listen to feedback and resolve any issues or conflicts.
- Recognize high performance and reward accomplishments.
- Encourage creativity.
- Suggest and organise team building activities.
- Assist with hiring and training employees.
- Subject matter expert on projects.
- Credit decision large exposures on an adhoc basis.
- Liaise with key stake holders including auditors.
- Assist with case referrals and exceptions.
Essential Skills
- Strong communicator
- Underwriting experience
- Ability to liaise with other departments and key stakeholders
- Good organisational skills
- Organised and ability to prioritise
Benefits
Why join YouLend?
At YouLend, we champion diversity and embrace equal opportunity employment practices.
Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.
We offer comprehensive benefits package that includes:
- Stock Options
- Private Medical insurance via Vitality
- EAP with Health Assured
- Enhanced Maternity and Paternity Leave
- Modern and sophisticated office space in Central London
- Free Gym in office building in Holborn
- Subsidised Lunch via Feedr
- Deliveroo Allowance if working late in office
- Monthly in office Masseuse
- Team and Company Socials
- Football Power League / Squash Club
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