Housing Officer - Berkshire, United Kingdom - Venn Group
Description
Housing Officer / Sheltered Housing Officer
Agency Reference Number:
J70526
Venn Group is currently working with a well-established housing provider who is recruiting for a Housing Officer and Sheltered Housing Officer to join a highly skilled team to provide comprehensive support to their Service users.
Hourly Rate:
£ £20.70 DOE
Location:
Berkshire (Maidenhead / Reading / Wokingham)
Responsibilities:
- Manage tenancy enquiries across all tenure types, being the eyes and ears on the ground
- Carry out tenancy sign ups, working closely with colleagues in the voids and lettings and income teams
- Undertake initial "settling in" visits and other tenancy checks and visits for starter tenants in particular, and other tenures as required
- Liaise with tenants and agencies regarding tenancy management and mutual exchanges, ensuring tenants remain up to date on rent payments
- Deliver a range of tenancy management and support services to residents in sheltered schemes that enable them to maintain their tenancy and access relevant services to promote wellbeing
- Assist in the production of support plans to promote wellbeing and decrease loneliness and isolation
- Liaise with partner agencies including adult social care, healthcare and voluntary sectors to ensure residents are safe and well in their home
- Experience within a similar role, including working for a provider of social housing
- A valid UK driving licence
- An Enhanced DBS
- Experience in the use of housing management software
- Experience in income recovery
- Experience of providing housing management services and related support to older people
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