Medical Receptionist - Bristol, United Kingdom - Toll House Clinic Ltd

Description

Medical Receptionist


Duties:

• Greet and checkin patients as they arrive at the clinic, take payments and reappoint.
• Answer phone calls and schedule appointments using the office's phone system
• Collect patient information and update electronic medical records
• Verify insurance coverage and process necessary paperwork
• Assist with patient inquiries and provide general information about the office and services
• Coordinate with medical staff to ensure smooth patient flow and efficient operations
• Maintain cleanliness and organization of the reception area, clinic rooms &restocking.

Skills:

• Excellent communication skills, both verbal and written
• Proficient in operating phone systems and handling multiple phone lines
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks in a fastpaced environment
• Knowledge of medical terminology and procedures is preferred
• Familiarity with electronic medical records systems is a plus

We are seeking a reliable and friendly Medical Receptionist to join our team.

As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all.

If you have excellent communication skills, attention to detail, and the ability to handle various administrative tasks, we would love to hear from you.

Join Our Vibrant Team as a Receptionist at Our Thriving Healthcare Clinic

Are you a people-person with a passion for providing exceptional customer service? Do you thrive in fast-paced environments where no two days are the same? If so, we've got the perfect opportunity for you


Who We Are:
At Toll House Clinic, we're not just a healthcare clinic - we're a community dedicated to holistic well-being. Our multidisciplinary approach brings together experts from various fields to provide personalized care that heals both body and soul.

We believe that every interaction matters and that our receptionists play a crucial role in creating a warm and inviting atmosphere.

The Role You'll Play:

As our Receptionist, you'll be the friendly face that greets our patients, making them feel welcome from the moment they step through our doors.

Your excellent communication skills and genuine empathy will help you connect with patients, ensuring they receive the best possible experience during their visit.

Whether it's over the phone or in person, you'll be their first point of contact, providing information, scheduling appointments, and addressing their needs with a smile.

What You Bring:

-
Exceptional Communication: Your ability to listen actively and convey information clearly will set you apart. You'll be a pro at explaining complex processes in a simple and friendly manner.
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Tech Savviness: Proficiency in Microsoft Office 365 is a must. From managing schedules to maintaining digital records, your tech skills will keep things running smoothly.
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Charming Telephone Etiquette: Your warm and professional telephone manner will be the voice of our clinic. You'll handle inquiries, schedule appointments, and offer reassurance, all while maintaining a positive attitude.
You will be calling patients to follow up and collect outcomes.
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Customer Service Superstar: If you've got experience in face-to-face customer service, you know the magic of turning a simple interaction into a memorable one. Your patience and knack for problem-solving will make patients feel valued and understood.


What's In It For You? Joining our team means being part of a family that values collaboration, growth, and making a difference in peoples lives. You'll enjoy the opportunity to work within a great team, have flexibility and shift swap on occasions when needed.


Ready to Apply? If you're ready to embark on a rewarding journey with us and become an integral part of our healthcare community, we'd love to hear from you Show us your passion for people, your knack for technology, and your commitment to making every patient feel special.

Set 13.5 Hours required per week (additional by arrangement).

Monday 5-7.15pm

Wednesday 8:30am-1:00pm

Thursday 5-7:15pm

Saturday 8:30am-1:15pm

(Tuesdays 5-6:45pm as required)

Ability to cover other times as extra shifts during team holiday periods is essential.

Interviews are WK 4th Sept

Start date is 8th October with two weeks supervised training.

One year employed contract with a view to extend.


Job Types:
Part-time, Temporary contract

Contract length: 12 months

Part-time hours: 13.5 per week


Salary:
£10.50 per hour


Ability to commute/relocate:

• Bristol, BS37 6DA: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Work Location:
In person

Application deadline: 03/09/2023

Reference ID:
Reception position Toll House Clinic 2023

Expected start date: 08/10/2023