Customer Service Representative - Southampton, United Kingdom - CONNECTED AI LTD

CONNECTED AI LTD
CONNECTED AI LTD
Verified Company
Southampton, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.


Responsibilities:


  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products, services, and promotions
  • Up sell products or services to increase revenue opportunities
  • Analyze customer feedback and provide suggestions for improvement
  • Collaborate with other team members to ensure consistent and efficient customer service

Requirements:


  • Excellent phone etiquette and strong communication skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problemsolving skills with the ability to think quickly on your feet


If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you.


Pay:
From £23,989.27 per year


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/04/2024
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