Tenancy Support Officer - Greater Manchester, United Kingdom - Eden Brown

Eden Brown
Eden Brown
Verified Company
Greater Manchester, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Eden Brown are seeking a highly efficient Tenancy Support Officer on a 12 week contract situated in Bolton

Your role as Tenancy Support Worker will primarily involve providing a housing management service to tenants with supported needs

This role will involve working in the office 5 days a week - No hybrid working


KEY OBJECTIVES:

  • To provide a high quality supported accommodation service.
  • To work with clients on a onetoone basis to assist them to make informed choices and remain safe.
  • To enable clients to develop themselves and advance their independence, assisting them to access employment, education and training.
  • Encourage clients to take ownership of improving their quality of life and developing independent living skills.
  • To support delivery of high quality group programmes.

MAIN RESPONSIBILITIES:


  • To assess needs of all clients and, in conjunction with them, devise a support plan to address and identify need.
  • To complete risk assessments, incorporating safety planning, reviewing on a regular basis.
  • To actively promote the service and the organisation.
  • To ensure initial triage contact of each client is undertaken within 48 hours of receiving a referral, and initial assessment is complete within 5 days.
  • To be responsible and accountable for the efficient recording, storing and maintaining of client records including contact notes, correspondence, Support plans, risk management plans and outcomes achieved.
  • To actively and sensitively engage clients and promote client involvement via a range of methods.
  • To work inline with relevant legislation and safeguarding policy/procedures.
  • To work inline with the project's budget, adhering to financial policies and procedures.
  • To make referrals and work in conjunction with all relevant agencies in the best interests of clients.
  • To support and supervise volunteers or students.
  • To provide transitional resettlement support to clients moving into independent accommodation.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
More jobs from Eden Brown
See all jobs of Eden Brown