IT Support Engineer - Nottingham, United Kingdom - Jago Consultants Ltd

Jago Consultants Ltd

Verified Company

Nottingham, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

IT Support Engineer. My client is a family run, growing company which provides monitoring services for alarm, lone worker and CCTV systems throughout the UK & ROI. Established in 1987, we are a leading UK & ROI independentalarm monitoring centre offering premium monitoring services for installers and by extension their end users.

Position Overview:

Serve as the first point of contact for users seeking technical assistance, including customers and installers.
Install and configure computer systems and hardware
Provide ongoing support across the business infrastructure, Servers, Switches Firewalls to ensure system uptime
Participate in technical discussion with all departments to drive and improve system efficiency
Working with IT lead plan and undertake schedule maintenance and upgrade as required.
Troubleshoot and resolve technical issues across all areas of the business
Maintain and manage software and hardware assets
Undertake technical project work as part of continuous system improvements
Other reasonable duties as requested by Management. This may include maintenance duties

Position Requirements:

Strong technical Knowledge across all areas of IT and Systems
HNC or Degree in associated IT discipline or equivalent experience
Analytical critical thinking skills
Effective communication and collaboration skills
Active Directory and Group Policy
Desirable
Hyper V / VMware
Desirable
Knowledge or Experience within the Alarm Receiving Centre industry
Desirable

Cisco Meraki

Desirable
Microsoft Desirable

Fortigate Firewalls

Desirable
Industry standards required all successful applicants will be vetted to BS7858 which include, police check, financial check and 5year work history
Full UK driving license and access to a car.
On Call nights and weekend on three weekly rotation

Position Remuneration