Housekeeper - Liverpool, United Kingdom - Liverpool University Hospitals NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Housekeeper Band 2 Permanent Post


The Liverpool University Hospitals NHS Foundation Trust Clinical Research Facility (CRF) is a Phase 1 accredited unit, the first NHS trust in England and Wales to achieve this standard.

The facility undertakes and delivers clinical trials in patients and healthy volunteers with a particular emphasis on early phase research.

Patients and volunteers are seen in comfortable surroundings ultimately improving the experience for participants in Clinical Trials. The postholder will provide support to the research team.

They will be responsible for the co-ordination of participant facilities services in the CRF and ensure a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks.

Ordering of clinical and study specific supplies including maintenance of spreadsheets. They will be required to order linen. The post holder will perform checks on all clinical equipment and be expected to perform some daily duty checks.

The postholder will provide support to the research team.

They will be responsible for the co-ordination of participant facilities services in the CRF and ensure a clean, safe and comfortable environment.

The main elements of the role are ensuring the delivery of cleaning, catering, and minor maintenance, together with other specified tasks.

Ordering of clinical and study specific supplies including maintenance of spreadsheets. They will be required to order linen. The post holder will perform checks on all clinical equipment and be expected to perform some daily duty checks.


Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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To ensure general and specialist equipment, e.g. drip stands, incubators and commodes are cleaned on a regular basis as per cleaning policy.

  • To ensure the ward is safe and tidy at all times, e.g. remove clutter, tidy notice boards, signage, etc.
  • To maintain upkeep of patients' bed areas.
  • To identify any problems with cleanliness and report to the Clinical Manager
  • To ensure specialist cleaning of surfaces and furnishings
  • To ensure isolation nursing areas are cleaned appropriately
  • To assist patients to order food, where necessary taking into account dietary requirements
  • To take responsibility for the ward kitchen, ensuring it is clean at all times, e.g. discarding outofdate food, stock rotation.
  • To ensure refrigerated food is labelled and stored correctly as per policy
  • To ensure patients whose fluid intake is not medically restricted have access to fresh water (e.g. jugs and glasses).
  • To carry out monitoring of service delivery especially related to cleaning, food, linen and the environment at the agreed frequency.
  • To manage the defect call log book, ensuring all defects are logged, reported, recorded and closed as appropriate.
  • To monitor and coordinate other ad hoc maintenance, liaising with the support service helpdesk as required for other services.
  • To carry out regular equipment monitoring in accordance with procedures
  • To clean and prepare beds and handle linen. Order linen as required.
  • To monitor the access and security and use of premises and facilities.
  • To respect the privacy and dignity of patients whilst carrying out housekeeping duties.
  • To maintain and update paperbased records and information as required.
  • To receive and pass on information to others, maintaining confidentiality.
  • To report complaints and take appropriate action.
  • To be aware of any new food hygiene standards, changes to waste categorization etc. Working practices and relationships
  • To ensure their own actions reduce risks to health and safety and to promote a health and safety culture within the workplace.
  • To respond to emergencies as appropriate.
  • To maintain effective working relationships.
  • To foster people's equality, diversity and rights.
  • To maintain environmental, food hygiene and personal hygiene.
  • To maintain complete confidentiality with regard to all patient issues.
  • To ensure the ward has sufficient stocks to meet patient and staff needs.

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