Optometry Clerical Officer - London, United Kingdom - Moorfields Eye Hospital NHS Foundation Trust
Description
We are looking for someone with excellent communication and organisation skills to join our busy admin department. The working hours are Monday to Friday, 8:4- 17:00 with a 45 minutes lunch break.This post is based within the Optometry Admin Team providing admin support to the spectacle and contact lens services.
The role covers reception duties, telephone duties, booking appointments, processing payments and tasks associated with the purchase of spectacles and contact lenses.
Reception duties:
booking patients in for appointment and updating their details on the hospital system. Booking and managing the interpreter requests for the department
Telephone duties:
arranging and rescheduling appointments, taking payments over the telephone for spectacles and contact lenses
Admin duties:
updating patient information on the hospital system, ordering and posting spectacles and contact lenses, processing payments and liaising with suppliers and patients
Finance duties:
ordering stock and updating Acuita, processing payments via Worldpay, provide advice to patients regarding DOH benefit requirements and entitlements
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strong align with them.
Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research and education.
Every year we treat more than 750,000 patients at City Road in central London and at 30 satellites, and, in partnership with the UCL Institute of Ophthalmology, we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally, and have a global reputation for quality and professionalism in ophthalmic care.
In addition, Moorfields operates two commercial businesses whose profits support our NHS work:Moorfields Private and Moorfields UAE.
The Moorfields Way is to be caring, organised, excellent and inclusive, and we expect all applicants for our posts to commit to upholding these values.
Reception duties:
booking patients in for appointment and updating their details on the hospital system. Booking and managing the interpreter requests for the department
Telephone duties:
arranging and rescheduling appointments, taking payments over the telephone for spectacles and contact lenses
Admin duties:
updating patient information on the hospital system, ordering and posting spectacles and contact lenses, processing payments and liaising with suppliers and patients
Finance duties:
ordering stock and updating Acuita, processing payments via Worldpay, provide advice to patients regarding DOH benefit requirements and entitlements
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