Sales Order Administrator - Sunderland, United Kingdom - Armour Plastics Ltd

Description

Armour Plastics Limited - We are a locally based manufacturing Company employing over 60 people on 2 sites in Sunderland producing engineering Equipment, Acrylic Baths and Shower Trays for both the UK and export markets.

We are looking to recruit a dynamic individual who will integrate into our administrative team.

You will need to be able to administer customer accounts effectively, liaising with production to ensure customers needs are meet on a timely basis.

Establish and maintain key customer relationships and ensure the delivery of a high quality customer service experience.

This is a key role for us working within a 2 person Customer Service Team reporting to the Customer Service lead and to Director level.

Responsibilities:

The role encompasses SOP duties in our production and sales office and the provision of general administrative support within the business.

Key Responsibilities

• Processing and servicing of Customer orders
• Progressing sales orders with manufacturing.
• Liaising with customers on order status/product queries.
• Organising manufacturing documentation
• Picking and despatching product
• Organising logistics
• Excel based reports and administration reports
• Data input and filing routines when required
• Disciplined and organised approach to your work with high levels of accuracy and time management.
• Strong IT skills (Excel and Word)
• Good numeracy and analytical skills
• An ability to assimilate product technical specs relatively quickly (training will be given)
• A good professional telephone manner
• Robust interpersonal skills with ability to communicate with all levels of shop floor and management.

Hours of Work:
Monday-Thursday 9am-5pm, Friday 8.30am - 4pm


Your Benefits:

• Competitive Salary
• Company Pension
• Life Cover
• Profit Sharing Scheme
• Long Service Annual Leave Benefits

PREVIOUS APPLICANTS NEED NOT APPLY

Pay:
£21,000.00-£24,000.00 per year


Benefits:

• Profit sharing

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Sunderland, SR4 9EN: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

- customer service: 3 years (required)


Work Location:
In person