Site Supervisor - South Kensington, United Kingdom - Moston

Moston

Verified Company

South Kensington, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Site Supervisor

Science Museum Group - Science Museum, South Kensington

Role Purpose:

To provide day to day Supervision of all Hard Service, reactive and chargeable works, whilst supporting the Contract Manager with ensuring site compliance.

The Site Supervisor will be expected to Manage him or herself with all aspects of operational, compliance and In general, his/her responsibilities will be to carry out efficient running of the Engineering Team, Reactive and Planned Maintenance and associated functions.

This is a key appointment within the Contract and will require the individual to be a Strong Leader and have clear understanding of all.

Key Responsibilities

Line Management responsibility for the Engineering Team to include Statutory Compliance and Planned & Reactive Maintenance
Ensuring that SLAs and KPIs are achieved for operational delivery for both Reactive and Planned Maintenance activities
Management of the supply chain including subcontractors and suppliers
Attending Weekly company and Client meetings
To provide technical and operational support and advice to the engineering team
To manage and upload monthly report and compliance information to E Logbooks
To support the Contract Manager

Manage WIP

Including scheduling works, access arrangements, completion of works, answering financial queries and updating the overall WIP report with the support of the Lead Contract Support
To conduct audits of reactive and planned maintenance activities ensuring that tasks are completed to SFG standard
Resolving escalations from the Helpdesk and the client within reasonable time; ensuring solutions are implemented quickly and effectively
Ensuring planned maintenance services are scheduled and completed on time
Ensuring that compliance documents; contract logbooks are fully up to date and audit ready
Ensuring that all systems for contract information are regularly updated according to work completion
Handling and resolving client/end user escalations and queries
Encouraging the reporting of hazards on site via the engineering team and subcontractor supply chain
Ensuring that PPE, Uniform, Tools and Hazards are logged, monitored and managed
To provide support outside of normal working hours in the case of call out/escalation from the shift team
Resolving technical issues on site by aiding and support to the engineering team or arranging for specialist subcontractor attendance
Generation of extra works through site walk arounds and communication with engineers, helpdesk and subcontractors
Ensuring eLearning is completed and fully up to date for yourself and your team
Reviewing, maintaining and scheduling role and business specific training for yourself and your direct reports
Manage holiday, sickness, maintaining the correct and required staff level within the building
Attend and participate in any relevant training courses
Collate team timesheets and expenses weekly
Attend and actively participate in weekly Webquote meeting with Contract/ Account Manager
Webquote management / raise Extra Works jobs in a timely manner
System Housekeeping (including but not limited to Webquote, Dynamics, SI, Harbour)
Ensure the delivery of high Customer Service Standards
Ensuring customer focus within all areas of operational activities and that effective relationship are maintained with key client contacts
Promoting and maintaining the core values and behaviours of us
Ensuring business policies and processes are effectively communicated, and implemented within the Team.
Reporting to a Contract Manager
Accountability to the functional heads, as appropriate
Ensuring staff compliance with policy and procedures
To conduct regular reviews of procedures making recommendations for improvement with appropriate working practices
Communicate effectively and build/maintain relationships at all levels with internal and external customers
Liaise and keep informed the senior management on all aspects of contract problems and regularly update on all financial issues. Inclusive of; Consumable Spend nearing budgets, Issues with margins, Aged WIP that won't be Billed etc
Ensure QHSE documentation is maintained and readily available using our systems e.g. Hazard Reports, training & competency records, PPE, toolbox talks
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations
Maintain company notice boards on site.

Person Specification/Requirements

Strong understanding and experience of a technical discipline in Electrical, Mechanical, Plumbing. or Heating and Ventilation systems
Demonstrable experience within a similar position
Previous experience of Concept CAFM System or similar desirable
Advanced Computer literacy with Microsoft Excel and Microsoft Office or equivalent
ILM 2 Certificate or Similar
Minimum requirement for C&G Level 3 Mechanical/Electrical discipline