Completions Specialist - London, United Kingdom - Pepper Money

Pepper Money
Pepper Money
Verified Company
London, United Kingdom

18 hours ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

This is a Fixed Term Contract for a period of 12months.
Are you our new Completions Specialist?

We have an exciting role offering challenge, progression and reward with opportunities to achieve your career ambitions. We are currently looking for a fantastic Completions Specialist, if are you looking for a role where you can offer a 5 star service experience, then this could be the role for you


We operate a hybrid working model, so you will benefit from both home and office working, the office being based in Manchester or London and there may be occasional travel to our other offices.


What you will be doing

  • Meet and manage broker / packager / internal sales expectations effectively
  • Ensure that any outstanding conditions of the mortgage offer are collected and met
  • Check and process certificates of title within specified process procedures and criteria
  • Ensure all decisions are made within regulatory standards, aligned with business needs and deliver to the lending risk strategy
  • Build rapport with Brokers, valuers, solicitors and internal teams to ensure best outcomes are achieved
  • Deal with solicitor queries effectively, referring to experts where necessary to ensure risk is assessed properly and lending decisions remain within lending guidelines and has appropriate signoffs
  • Prepare cases for funds release
  • Manage and maintain the solicitor panel

What we are looking for

  • Strong customer service background and passionate about great service
  • Regulatory knowledge, FCA, TCF, MCOB (MMR changes) and UK Finance handbook
  • Strong communication skills verbal and written.
  • Demonstrate a pro
- active, hardworking, flexible approach and able to work under own initiative but also as a team player.

  • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Proactivity, flexibility, initiative and a strong work ethic

Some of the benefits we provide are:

  • Competitive salaries and bonus schemes
  • Hybrid home and office working
  • Regular training and support to develop within your career
  • 25 days holiday & bank holidays plus birthday off
  • Single Private Medical Insurance cover with BUPA
  • Personal pension scheme with generous matched company contributions


In return for your commitment, youll have the chance to develop your career in a dynamic environment, working alongside top talent and an exceptional leadership team.

If you want to be involved in our exciting expansion plans and have the chance to really shape and influence the way the business grows then wed love to hear from you.

We also want our people to feel a sense of belonging at Pepper Money.

We are committed to meeting our Diversity, Equality and Inclusion charter, further information can be found on the Careers section on our website.


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