Contact Centre Advisor - Redditch, United Kingdom - Redwood Search

Redwood Search
Redwood Search
Verified Company
Redditch, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
As a contact centre advisor, you will be working for a highly successful company.

This contact centre advisor opportunity is based in Redditch and is easily commutable via buses 57, 58, 11, 150 and 62.

Our client is offering great benefits for contact centre advisors, such as:

  • Hybrid working
  • Flexible hours
  • Retail discounts
  • Onsite parking
Due to expansion our client is looking to recruit a contact centre advisor, in this role you will:

  • answer telephone calls relating to council tax arrears and penalty charge notices on behalf of local authority clients throughout England and Wales
  • Be supported by the inhouse learning and development team
  • Be encouraged to grow personally and professionally
  • Provide a high standard of customer service
  • Remain understanding, empathetic and professional


We are keen to speak to anyone who is confident on the phone and has previous experience in a customer service or administrative role.

All applicants for this role will undertake DBS/CCJ checks prior to employment

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