Trainee Administrator - Cambridge, United Kingdom - The Elec Group Limited

Description

The Elec Group is a leading supplier of electrical testing and compliance services.

Our business is big enough to deliver services nationwide using our team of engineers based throughout the UK and small enough to provide a personal touch to every customer.

The Elec Group was founded in March 2019 and has since taken over the staff, customer base and other assets of a well-established business.

Our team has huge commercial and technical experience with the average Elec Group engineer having served 17 years within the industry.

As Trainee Administrator you will be an integral part of the Operations team in their delivery of client contracts, including client & portal updates, sending out reports & invoices and booking in appointments.

You will need to provide the very highest level of Administration whilst ensuring contracts are organised efficiently and to protect the Health, Safety and Welfare of our staff and the public.

Responsibilities include:
Accurately invoice for completed work using our software system and issue compliance reports in line with specific client requirements.

Efficiently plan and schedule engineers & sub-contractors work around the UK using our software system to maximise profit.

Liaise with engineers, both face to face and over the telephone, in a confident and professional manner, to ensure that they have all information required to complete works first time.

Think as a team, working with other departments to ensure that the client's order is delivered on time, to specification and in line with our company policies, procedures and management system

Agree any special Client requirements that might need to be adhered to, relaying the information accordingly to the relevant persons via our software system.

Provide support to engineers to equip them to carry out their duties, including problem solving, arranging accommodation, and assisting with vehicle issues such as breakdown recovery or parking & other charges.

Provide both the client and your colleagues with the highest level of customer service, in line with our Company Management System, Quality Policy and


ISO:
9001

Responsible for the Health, Safety & Welfare of yourself and others, in line with our Company Management System, Health & Safety Policy and


ISO:
45001.


Salary:
£14,625.00-£20,319.00 per year


Benefits:

• Company events
• Company pension
• Free parking
• Onsite parking
• Private medical insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Cambridge: reliably commute or plan to relocate before starting work (required)

Work Location:
One location