Facilities Management Lead - Westminster, United Kingdom - City of Westminster Council

Tom O´Connor

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About Us:


THE EXTRAORDINARY STORY OF TIFFENY'S POWERFUL VOICE
Corporate Property and Facilities Management at Westminster is a world of extraordinary stories. Where hope and compassion combine to produce remarkable, inclusive outcomes.


Here, we don't just listen to the voices and experiences of our residents - we listen to our people too.

Tiffeny is a single mum whose young son has ADHD and before joining our team, she never thought she'd find a job that gave her flexibility and freedom to support her son's needs.

As a neurodivergent woman herself, she also never expected to be part of a team that not only supports her needs, but actively celebrates them - where people encourage her to be her true self.

And that's what she found here at the City of Westminster.


Working as an Engagement Officer Within the corporate property team means that she gets to meet people from all walks of life within the community supporting the development of positive change, especially being the voice for young people where it matters - in education, training, or employment.

Her experiences and her amazing ability to relate to others means that within the first few months of joining our team, she'd already made a huge impact on things like accessibility in the Borough.

Tiffeny feels heard and that's because we know how important it is to listen.


The Role:


As a Facilities Management (FM) Lead, you can make your own powerful contribution in the Council's implementation of innovative operational plans and programmes.

The work you do will fundamentally improve the performance of Westminster's asset base and involve the effective management of a wide range of colleagues.

Taking charge of the Performance Management Framework (PMF), you'll develop, maintain and manage the performance data and reporting.

As a council, we require regular review of our policies and processes.

Part of your role is to ensure that Westminster continues to deliver a high quality FM function through a dynamic, customer-focussed team.


The work we do covers specialist initiatives, risk assessments, contract management and a variety of other hard and soft service contracts.

You'll work closely with clients to identify their needs and be responsible for the plant assets life cycle.

Working on complex and significant facilities contracts, you'll manage and oversee a diverse and multi-disciplined team in all areas from cleaning to maintenance to security.

Please refer to the
Job Description** for more information.


About You:

You're an expert in all things Facilities Management.

With recognised qualifications and demonstrable experience leading Facilities Management teams, you'll have knowledge of a wide range Total Facilities Management (TFM) contracts.

And your leadership style reflects this.

Approachable and friendly, your ability to build good professional relationships is reflected in your successful delivery of a range of contracts.

Diligent and reliable, you'll strive for best outcomes.

With exceptional interpersonal skills and the ability to influence, you'll confidently manage stakeholder expectations while working collaboratively across the council.

Combined with good IT literacy and data management, your organisational skills will allow you to thrive in this role.

Compassionate and thoughtful, your excellent listening skills will allow you to encourage and grow your team in an efficient and effective way.


The Council and its partners are committed to achieving diverse shortlists for all vacancies at Band 4 or above to support our desire to increase the number of staff from underrepresented groups in our workforce.

As part of this ambition, if you are from a Global Majority (GM) you can self-declare this to the hiring manager as part of our positive action commitments.


What We Offer:

Westminster is an amazing place. There are 250,000 diverse residents, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people working here every day. Westminster City Council's strategy is to work towards a Fairer Westminster.

A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city's future.

By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.


We are a multi award winning and forward-thinking Council which appreciates that people work in different ways, and where our staff benefit from working in a range of flexible and agile working patterns.


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