Accounts Receivable Supervisor - Swindon, United Kingdom - Catalent

Catalent
Catalent
Verified Company
Swindon, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Catalent Pharma Solutions are seeking to recruit an
Accounts Receivable Supervisor to join our Shared Service Centre team in
Swindon.


The key objective of the
Accounts Receivable Supervisor is to motivate, coach, mentor and aid the team of 5+ Collections Analysts, with the primary aim of driving cash collections.

This individual will be responsible for the assignment of accounts to the team, assisting to resolve complex customer queries, dealing with escalations, producing AR reports, and managing a portfolio of accounts; all whilst adhering to the company's policies and procedures


Role Description

  • Supervise, motivate, and mentor the collections team (5+ Collections Analysts).
  • Aid and guide the team on daytoday collections activities and priorities.
  • Responsible for managing a portfolio of key and/or complex accounts, as assigned
  • Drive collections activities to ensure timely payments by customers
  • Be the point of escalation for collections queries or issues
  • Review, investigate and follow up on customer disputes to ensure these are resolved promptly.
  • Responsible for generating and manipulating AR reports and distributing these internally, as required
  • Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
  • Monitoring and reporting the performance of the collections team to Management.
  • Minimum 5 GCSE's (or equivalent) including Maths & English
  • Demonstrable Account Receivable experience
  • Previous supervisory experience including demonstration of coaching/training team members
  • Experience of dealing with B2B collections activities including resolving and reconciling complex account issues
  • Excellent oral and written communication skills
  • Ability to have difficult conversations with tact and diplomacy
  • Previous experience with web billing (uploading to customer portals) would be beneficial
  • JD Edwards/Oracle/QAD/SAP ERP system knowledge would be an advantage

Position Benefits

  • Salary
  • Medical Insurance
  • Annual Bonus
  • Pension

Catalent offers rewarding opportunities to further your career Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

Catalent is committed to the health and safety of its employees, visitors and the customers and patients we serve.

As a result of the global pandemic, we have modified many of our recruitment and on-boarding processes to maintain everyone's safety.

The Human Resources teams will communicate all necessary safety processes and procedures throughout each stage.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
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