Cafe Team Lead - Belfast, United Kingdom - Avoca
Description
Avoca operates in 14 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations.Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future.
We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.
We are looking for a Full Time Cafe Team Lead duties will include being responsible for opening and/or closing procedures of the Belfast cafe and/or, store assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.
Responsibilities
- Opening and/or Closing of your Department as outlined by your manager
- Cash Handling
- Cash Reconciliation
- Customer Service queries including dealing with complaints
- Ordering processes for the store
- Provide general support to the management team
- Ad hoc duties as required
Requirements:
- Proven track record of seeking responsibility
- Excellent customer service skills
- Attention to detail and problem solving skills
- Reliable and flexible in their approach to work
- Previous experience in a similar role an advantage
- Experience in a busy cafe or restaurant environment
Skills:
- Food Safety Knowledge
- Customer Service
- Teamwork
Benefits:
- Pension Scheme
- Professional Development
- Employee Assistance Programme
- Employee Share Purchase Plan
- Employee Referral Bonus
- Family Friendly Policies
- Life Assurance Benefit
- Cycle To Work Scheme
- Health & Wellness Programmes
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