Senior Claims Advocate - London, United Kingdom - Marsh

Marsh

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

R_ Claims Executive - Construction Professional Indemnity

We have a new opening within the Marsh Construction and Infrastructure Practice, where 180 colleagues service all aspects of the sector both in the UK and overseas.

We are welcoming applicants who are seeking a challenging and rewarding career as a Professional Indemnity Claims Executive, dealing with claims on behalf of our Top Tier UK Contractor and Developer clients.

This client facing role is located in Birmingham/ London with flexible working options available.

You will join a dedicated international team of 40 claims professionals who work together to deliver successful outcomes for our clients every day.

What can you expect:

Join a high performance team which collectively delivers client solutions and strives for service excellence;
Work with the largest and most dynamic of client portfolios in the construction insurance market;
Make an impact as an experienced professional contributor, ready to manage projects, work independently, help teammates thrive and collaborate with stakeholders across the company
Long term career prospects, working within a market leading global insurance broker and an experienced team, including structured learning and qualification opportunities;
Mentored by senior, experienced colleagues to guide your development to the next level of knowledge and competence and also, mentor others fulfilling claims advocate and advisor roles within the team;

What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

Interact with our Top Tier Contractor and Developer clients in relation to their claims arising under their construction related insurance covers in conjunction with claims colleagues in our client service teams
Service professional indemnity claims for a portfolio of construction clients
Identify appropriate policy coverage on complex issues and analysis of notifications against the same in order to best assist clients in managing risk exposure
Provide of claims strategy advice, driving the claims process for clients, with supervision where required, including client claim review meetings, liaison with the insurance market and participation in active claim strategy discussion in order to manage the claims process from notification to closure
Interact with insurers and their professional advisors on complex claims queries and policy coverage discussions in order to ensure smooth review of claims for clients
Assess data, such as loss statistics, key trends, cost reduction opportunities and other information in order to support recommendations to manage and minimise the client's total cost of risk
Provide feedback to Claims Management and close interaction with Client Executive, Claims Advocacy and Claims Advisor colleagues including coaching and mentoring other team members where required
Liaise with the Operations team regarding claims processing and client feedback, escalation of issues where appropriate and overseeing designated key risk areas to facilitate smooth functioning of the claims process;

What you need to have:

Experience in Construction and/or Professional Indemnity claims
A desire to progress your career and work in complex claims management and advocacy in a client facing role as part of a full service team
Excellent communication and interpersonal skills
Negotiation and persuasive engagement skills
An ability to "think outside the box"
Attention to detail and the ability to work under pressure to meet strict deadlines
Ambition to succeed within a team environment

What makes you stand out:

A degree in Engineering, Business or Law
CII qualification

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.

All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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