Community Administrator - London, United Kingdom - Central and North West London NHS Foundation Trust

Central and North West London NHS Foundation Trust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide administrative support to Community Adult Rehab Services and the senior Management team

This includes:
to work professionally and effectively with senior colleagues, management, and staff employed by the organisation.

Provide admin support for the senior team, as required.
To demonstrate excellent communication skills which will contribute and enhance patients experience.
Making phone calls on behalf of the service to patients and other services/ teams.
Recording patient feedback through our online reporting system.
Uses office equipment, computer, photocopier, etc., to ensure efficient production of work

The successful applicant may have contact with patients or service users.

As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

We are looking for an Administrator to come and join our team based in Hillingdon. You will work from two site

Westmead Clinic in Ruislip and Laurel Lodge in Hillingdon.

In return we can offer:

Flexible working
Buy & Sell Annual Leave

- an attractive pension scheme (including a tax-free lump sum on retirement and family benefits for dependants; ill health retirement benefits; and life assurance cover of twice your annual pay).

Employee Assistance programme: a free and confidential service to help with personal life
Staying Well at Work service for tailored employment related support to staff with severe and long term mental health problems
Physio Med: an education zone, advice line and treatment service for staff
Staff Wellbeing Zone for free and confidential online health and wellbeing programmes
The Recovery College: offers a range of health and wellbeing courses for staff
Lived Experience of Mental Health Staff Network
Carers at Work Network
Black, Asian and Minority Ethnic Network (BME)
Discounts and savings at hundreds of retailers nationwide with

My Trust Benefits:

You can save money on your weekly food shops, household bills, toiletries, and cosmetics, cinema tickets, meals out and holidays or weekend breaks.

Salary sacrifice
Answering telephone calls and taking messages accurately and keeping message log as required
Uses office equipment, computer, photocopier, etc., to ensure efficient production of work
Ability to manage and prioritise own workload, working autonomously within set guidelines and parameters. Reporting to the office Manager as their line manager who will provide guidance for nonroutine or complex matters
Filing and archiving
Maintaining all office and medical/clinical supplies, including stock taking, ordering,

rotation and receipting through the procurement system

Excellent communication skills with patients, carers, team members on a daily basis and communication reflects the trusts values.
Making phone calls on behalf of the service to collect feedback from patients.
Recording patient feedback through our online reporting system