Admin Assistant - Wembley, United Kingdom - Empower Community Care Ltd

Description

JOB DESCRIPTION - ADMIN ASSISTANT

ABOUT US
Empower Community Care Services emerged out of a pursuit to inspire and support the vulnerable in the community.

ECC provides a comprehensive personalised service that 'Empowers' our Service Users to live and experience the highest quality of life possible.

Our team is made up of highly qualified, experienced, and capable workers who are trained in working with all types of client groups.

Team members are experienced in providing assistance and support to people living in the community.


JOB SUMMARY
We are looking for a caring, dynamic individual that will operate as an Admin assistant at Empower Community Centre.

As an Administrative Assistant at our Empower Community Centre, you will play a crucial role in ensuring the smooth and efficient operation of the centre.

You will provide essential administrative support to the staff, clients, and visitors, contributing to a safe and nurturing environment for service users.

Your responsibilities will include various administrative tasks, maintaining records, and assisting in the day-to-day activities of the centre.


REPORTING TO:
The Management Team


TEAM:
Office team


BENEFITS:

Workplace pension and a perks package.


Job Types:
Part-time (2+ Days per week)


Salary:
£10.57 per hour


MAIN DUTIES AND RESPONSIBILITIES:

-
Reception and Communication

• Proving an excellent reception service, creating a welcoming and positive environment for support staff, service users and all visitors.
• Show new or potential service users and staff around the day centre

-
Administrative Support

• Support the office manager in maintaining and developing office systems and records (staff and service user files /documentation)
• Prepare and distribute communication materials, such as newsletters and announcements.

- undertake administrative tasks including but not limited to filing, photocopying, processing forms maintaining and organised office environment.

• Support staff in data entry, word processing, and creating documents as required.
• Take and or type minutes of meetings as required.

-
Team Support

• Collaborating with other staff members to support the overall mission and goals of the day centre.
• Assist clients with basic activities and provide a supportive presence.
• Providing support to specific teams as and when required.

Documentation and Reporting

• Registering new service users and ensuring all necessary documentation is complete.
• Handing financial transactions such as collecting fees or donations.
• Maintain accurate records of service user attendance, activities, and progress.
• Assist in tracking and documenting various centre statistics and data.

Event Coordination

• Assist in organising and coordinating special events, outings, and activities for clients.
• Help with planning and execution of special occasions such as birthdays, celebrations, and themed days.

Supplies Management

• Monitor and order office supplies and materials as needed.
• Keep an inventory of supplies and report when reordering is necessary.

Safety and Security

• Ensure the safety and security of service users by following safety protocols and guidelines.
• Participate in emergency drills and aid during emergency situations.
• Aid in maintaining health and safety checks and records.

Other Duties

• Perform other administrative and support tasks as assigned by the Management team.
• Liaising and cooperating with Day centre staff to produce Support plans, risk assessments and generally maintaining service user records.
• Work mainly performed in an office setting, however role will require working between sites e.g. head office and day centre. Providing floor cover where needed
• Community engagement helping to build relationships with the local community and seeking opportunities for partnerships or support.

CONTINUAL PROFESSIONAL DEVELOPMENT:

• To participate in training and development appropriate to role including mandatory training
• Ensure that knowledge base is kept up to date and have an awareness of legislation and other relevant updates
• To be a positive role model with other colleagues in terms of your own continuous professional development
• To participate in identifying key performance indicators a personal development plan, training, and supervision with line manager

HEALTH & SAFETY:

• To implement, operate and maintain safety systems in accordance with ECC policies procedures and guidance, training and associated risk assessments.
• To report to your line manager any situations or issues for concern relating to significant foreseeable risks, incidents (including near misses) an/or accidents which give cause for concern in relation to safe systems of work (affecting your own health and safety or that of others affected by your work activities.
• To comply with the Health & Safety at Work Act 1974 and with ECC policy, paying particular attention to the reporting of da