Elective Bookings Officer - Frimley, United Kingdom - Frimley Health NHS Foundation Trust

Frimley Health NHS Foundation Trust

Verified Company

Frimley, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To book onto Epic Theatre lists with appropriate date and time Follow all Trust and local policies and procedures at all timesTo deal with patient/staff complaints in a professional manner and try to resolve the issue before they become formal To liaise with pre-assessment if patients are unfit for surgery.

Ensuring all electronic requests for surgical procedures are accurately actioned in a timely manner in accordance within the current maximum waiting list targets Communicating with patients efficiently and courteously to arrange, modify or cancel their procedure.

Generating patient admission letters from the computer system and updating records accordingly.

To ensure strict confidentiality is maintained at all times in respect of correspondence received in the department and in accordance with Trust policy To ensure patients are booked within their targets dates unless the patient chooses to wait for their procedure For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.