Customer Service Administrator - Cardiff, United Kingdom - Hawk 3 Talent Solutions
Description
Job Title:
Customer Service Administrator
Location:
Outskirts of Cardiff
Job Type:
Permanent / Office Based
Hours:
Full Time - Mon - Thurs 7:45am - 4pm - Fri - 7:30am - 2pm
Salary:
£20,000 per year
Job Purpose
- To provide a comprehensive administration service to the Commercial Department. To be responsible for ensuring that all records associated with the estimating activities are accurately maintained and administered.
- To be responsible for effectively administering the data entry requirements for the quotation process in line with the sales order process and for providing Admin support for other Commercial Team Members.
Key Responsibilities
- Responsible for accurate maintenance of estimating spreadsheets and records.
- Reviewing Projects to compare information from different clients.
- Maintaining Project Folders.
- Supporting the Estimating team and Sales Office Manager
- Communicating with customer for any missing/required information
- Checking DFAs against quote prior to processing order
- Order Input
- Contract Review
- Quote follow ups by phone
- Provide cross cover for Commercial department
Key Skills
- Organised and efficient
- Ability to prioritise workload and work to deadlines
- Attention to detail
- Team player with high level of dedication
- Excellent communication skills ie. written and verbal communication
- Strong organisational skills
- Knowledge of all Microsoft office packages ie. excel, word, outlook, powerpoint
- Time management
Job Type:
Permanent
Salary:
£21,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Onsite parking
Schedule:
- 8 hour shift
Work Location:
One location
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