Key Account Manager - Bath, England
Only for registered members Bath, England, United Kingdom
1 month ago
Job summary
We're on the lookout for a confident, collaborative Key Account Manager to join our Customer Experience team, supporting Wealthtime's most valued adviser firms and strategic partners.
Responsibilities
- You'll be part of a small, dedicated team supporting several Key Account firms, working closely with one or two colleagues to provide a seamless, high quality experience.
- You'll act as the firm's trusted contacts, building strong relationships, coordinating support, and ensuring their needs are met with consistency and care.
- You'll bring in the right experts when needed, provide training, and deliver insightful reporting to help firms grow and retain their business.
- You'll play a key role in service meetings, ensuring our partners receive a consistent, award winning experience.
About You
- We're looking for someone who is customer obsessed, proactive, and thrives in a fast paced, collaborative environment.
- You'll have an understanding of platform operations, regulatory frameworks, and adviser processes, and be passionate about delivering great outcomes.
- If you're driven, pragmatic, and enjoy building trusted relationships, this is a fantastic opportunity to make a real impact in a growing business.
Job description
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