Host/hostess - Birmingham, United Kingdom - ISS Facility Services

ISS Facility Services

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Host/Hostess

Contract:
Banking

Location:
Birmingham, B40 1PW

Hours of work: 35

Working Pattern: 3 Weekly Rota

Week - Mon - Fri 05:30 - 11:15 & Sat 06:30 - 12:45

Week - Mon - Fri 09:30 - 15:15 & Sat 11:1- 17:30

Week - Mon - Fri 13:30 - 20:30

Contract Type:
Permanent

Salary:
£11.50

Are you outgoing and friendly? Can confidently build rapport with customers and colleagues? As a Host with ISS UK you will be an ambassador for both ISS and our clients.

You'll need to provide a warm and approachable host service, ensuring a seamless, clean and tidy workspace and assisting the clients' teams to achieve an exclusive and friendly work environment.

To be an ambassador of the facilities team and coordinate and facilitate activities with the client's office spaces.

ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.

The Role

Create a positive experience for guests and colleagues and provide amazing customer service at all times
Be an exceptional spokesperson and engage with your guests queries about site and operations
Build your knowledge of your environment and promote the various destinations, food services and activities
Take opportunities to foster relationships and build rapport with guests and colleagues
Keep an eye out for any innovations or improvements we can make to the workplace, site experience and culture, and be ready to share your ideas
Emanate a positive energy during tours being an advocate the business by sharing your knowledge of the site's workspaces, facilities and general culture
Be security conscious in maintaining our clients security requirements

About You

You have fantastic customer service skills and you're ready to take it to the next level
You have a social and welcoming personality and can engage with everyone professionally
You're a team player but can confidently work independently
You consider others and have the drive to help wherever you can
Have experience working with relevant software products (e.g., MS Office)
Have experience or have a security/guarding back ground

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families.

ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

Job Types:
Full-time, Permanent

Salary:
£11.50 per hour

Benefits: