Fleet Controller - Derby, United Kingdom - Hexagon Leasing

Hexagon Leasing

Verified Company

Derby, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Overview
Hexagon Leasing is an award-winning contract hire, vehicle sales and fleet management, provider.

The company has more than 3,000 assets, it supplies and manages some of the highest-profile transport and distribution companies in the UK.

Offering forward-thinking vehicle stock ordering to provide the latest-generation and ultra-high specification vehicles, Hexagon's vehicle services include industry-leading compliance, customer support, and 24/7 vehicle breakdown cover.

As the company continues to grow and enter new markets, this is a great opportunity for someone to progress their career and build their experience in a leading and innovative company.

Job type:

Full-time, Permanent

Benefits:

Company Stakeholder Pension
Onsite Parking
Canteen Facilities

Key Responsibilities:

Act as the first point of contact, providing support for all the customer queries
Scheduling jobs in line with customers' regular service requirements
Handling vehicle maintenance requirements within an agreed timeframe, in compliance with legislation & industry best practices.
Provide an exceptional level of customer service, communicating to customers in a professional manner
Work closely with our supplier network to arrange jobs within an agreed budget
Work as part of a team to prioritise and manage the workload
Ensure customers are kept up to date, ensuring any issues are escalated to management

Essential criteria:

Experience in providing customer support for a managed service provider
Excellent verbal and written communication skills
Experience in using Microsoft programs, including Excel, Word, and Office 36
Desirable criteria
Experience working within the transport industry
Commercial vehicle knowledge
Cost control
Mechanical knowledge

Why you should apply:

We are passionate about our people and want to offer them the opportunity to develop and grow
Every day there is a chance to learn something new
We have an amazing, friendly team and you will be a fundamental part of the future growth of the business
You will receive the support to drive your career path onwards
Health and safety are a big priority for us in our working environment
We offer an attractive benefits package and a competitive salary
You'll have a great worklife balance

A UK driving licence is a must as travelling will be required.

Follow us on social media for regular company updates.

Job Types:
Full-time, Permanent

Benefits: