Customer Service Representative - Alfreton, United Kingdom - Graftersalley LTD

Graftersalley LTD

Verified Company

Alfreton, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We're a small family company based in South Normanton, looking to hire an individual to work for 4 hours per day (monday-friday) - in our customer service department.

Currently there is only one person in the uk office /warehouse and they juggle sales, customer service, social media, despatch and they also sell at our events on weekends

We sell products at shows, exhibitions and markets, and this is where majority of our revenue comes from. We have 2 brands that are solely ours, and have websites, online orders and social media's for them both.

We're looking for an individual to come in and to run the customer service side initially

be self sufficient and can work off their own back

and learn about our products websites ect

If you prefer the Sales aspect, then you can do this part of the business. If you prefer the Customer Service, then this is the bit you will handle. If you'd prefer to just do despatch (picking and packing), then we have a job for this also.

If your a whizz at social media, then we can tailor your hours in the day to this particular role.

The idea is that we want to hire an all round individual who is willing to learn, adapt and grow with us a business, and someone whom we can trust with it being a small company.

We need someone to work alongside the Head of Operations to ensure the daily running of the company goes smoothly.

It sounds like a big responsibility... but it's not. This is a job where you work WITH someone, not FOR someone. It's a relaxed environment, weekly pay, casual clothing and all training will be given.

Preferably looking for someone with no experience (willing to learn), or someone who has had experience in either a sales or customer service role previously.

The job initially would be for people whom are Self Employed, (or need cash in hand work), and then eventually if it was in both parties interest we would put you on the books and your hours would be extended if desired.

The interview stage will be a friendly discussion, no formal clothing, and a chat to discuss whether we're the right company for you, and whether you're the right person for us.

You will meet the Head of Operations should you be successful for an interview - and that way you can see as a team whether you'll be a good cultural fit together.

The skill set we are looking for:

comfortable with computers

- can talk on the phone/in person confidently
- eager to learn - mouldable
- "can do" attitude
- works well in small team environments (not a large team).

For an employer all CV's can look the same...

so if you think you'd be a good fit into the role, then write on your covering letter the reasons why, and a representative will be in touch shortly.

If you can't think of the reasons - tell us something interesting about yourself, this makes your CV stand out from the others.

We look forward to hearing from you

Job Type:
Part-time

Part-time hours: 20 per week

Salary:
£11.00 per hour

Benefits: