Medical Secretary - Stanmore, United Kingdom - Royal National Orthopaedic Hospital NHS Trust

Royal National Orthopaedic Hospital NHS Trust

Verified Company

Stanmore, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The main duties of the role are to ensure that the patient receives a high standard of care in the department.

You will need:

An understanding of the pivotal role Pre Assessment has in the inpatient pathway
Good IT skills
Ability to work on own initiative and as part of a team.
Able to utilise a variety of strategies to communicate effectively with adults and those involved in their care.
Excellent communication skills
To be responsible for delivery of a high standard of administrative/ secretarial services to the Anaesthetic team.
To establish and maintain appropriate records and logs of correspondence received and dispatched by the office
Answer the telephone and answer queries from patients and internal / external staff providing information as requested and as per department protocols
Develop and maintain databases as required by the role
Work under your own initiative as well as under guidance from medical clinicians and line management.

We are a small team located in the outpatients department.

- We work closely with our Anaesthetist colleagues and have good working relationships with all of the MDT members ensuring the patient's pathway is seamless.

We allocate a "buddy" during the probation period. We provide a high level of support on an on-going basis

To ensure that joint working and close cooperation is developed and maintained with staff, both internal and external, to provide a complete and patient focused pathway.
Booking of Pre Assessment Anaesthetic appointments into the appropriate / clinicians clinics
Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
Scanning of documents onto Note On.
Answer the telephone and answer queries from patients and internal / external staff providing information as requested and as per department protocols

Coordinate clerical and administrative tasks associated with new initiatives/priorities.
Work under your own initiative as well as under guidance from medical clinicians and line management.
Able to Support both Administrative and Nursing Staff.